Crew Member

Chick-fil-A Western Center Blvd; Forest Park (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible Scheduling

Free Food

Tips

Free GED Programs

Possible Tuition Reimbursement

Job summary

Dunkin' Donuts in Illinois is seeking a crew member to support daily operations, take orders, handle payments, and maintain a clean, welcoming guest area. You will work as part of a team, follow established standards, and help ensure fast, friendly service during busy shifts.

This role emphasizes guest focus, problem solving, and good decision making, with opportunities to train new hires and learn basic food prep. Prior experience is welcome but not required.

Qualifications

• Must fluently speak/read English and handle guest interactions confidently.
• Capable of counting money and making change during busy periods.
• Able to operate standard restaurant equipment safely and efficiently.

Responsibilities

• Greet guests, take orders, and process payments with accuracy.
• Support food production and maintain clean, organized stations.
• Work as part of a team to ensure fast, friendly service and guest satisfaction.

Skills

English fluency

Cash handling

Restaurant equipment

Guest focus

Results oriented

Problem solving

Job description

Perks Include: Flexible Scheduling, Free Food, Tips, Free GED Programs, Possible Tuition Reimbursement

Dunkin' Donuts crew members perform a multitude of tasks. Crew members may perform food production duties or serve customers at the cash register. Dunkin' Donuts crew members must also ensure operations excellence by adhering to the systems and standards of the store. Some operations duties include maintaining clean and organized workstation and ensuring a clean guest area. Crew members work in a team environment and must possess the ability to communicate effectively with managers and coworkers. Experienced crew members may also need to train or support training of new-hire crew members. Dunkin' Donuts regularly hires crew member job hopefuls with guest focus, passion for results, and problem solving abilities.

• Must be able to fluently speak / read English
• Capable of counting money and making change
• Able to operate restaurant equipment
• Guest Focus: understand guests' needs and exceed their expectations.
• Passion for Results: set compelling targets and deliver on commitments.
• Problem Solving and Good Decision Making based on analysis, experience and judgment.