Crew Member

Firehouse Subs; Erie (Erie County); On-site; USD 11,020 - 16,531; Part time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Job summary

Firehouse Subs is seeking a part-time, guest-facing team member to ensure accurate orders and a welcoming experience for every guest. You will handle transactions, maintain a clean workspace, and assist with food prep as needed.

ABOVE ALL, provide friendly service, adhere to safety guidelines, and actively participate in team efforts and fundraising initiatives for Firehouse Subs Public Safety Foundation.

Qualifications

• Able to work at times in a fast-paced environment.
• Great menu and sandwich build knowledge.
• Accountable for the accuracy of the guest’s order.
• Able to communicate effectively with guests and handle questions and concerns.
• Possible use of the POS/Cashier system.
• Accuracy of the cash drawer.
• Team player in a team environment.
• Welcome guests with a friendly greeting.
• Participates in Firehouse Subs Public Safety Foundation fundraising initiatives.
• Maintain an organized, stocked, and sanitary workspace.
• Willing to complete other restaurant functions as directed by management.
• Maintains a safe work environment, following food and safety guidelines.
• Able to lift up to 25 lbs.

Responsibilities

• Greet guests and provide friendly, efficient service.
• Assist with food preparation or cleaning as needed.
• Operate the POS system to process orders and payments.
• Maintain cash drawer accuracy and handle transactions carefully.
• Keep workspace clean, organized, and sanitary at all times.
• Support team with other tasks and follow management direction.

Skills

Guest service

Team player

Communication

Lifting to 25 lbs

Attention to detail

Tools

POS/Cashier system

Job description

Benefits

• Competitive salary
• Employee discounts
• Flexible schedule

Job Requirements

• Able to work at times in a fast‑paced environment.
• Great menu and sandwich build knowledge.
• Accountable for the accuracy of the guest’s order. Yes, we all make mistakes, but the goal is right every time.
• Able to communicate effectively with guests and handle questions and concerns.
• Possible use of the POS/Cashier system.
• Accuracy of the cash drawer.
• Team player, this is a team environment.
• Welcome the guests. “Welcome to Firehouse”
• Participates in all Firehouse Subs® Public Safety Foundation fundraising initiatives.
• Maintain an organized, stocked, and sanitary workspace.
• Able and willing to complete other restaurant functions such as food preparation or cleaning, per management direction, or any other duties assigned by the general manager, assistant manager, or shift leader.
• Maintains a safe work environment, adhering to all established food and safety guidelines.
• Able to lift up to 25 lbs.

Compensation: $10.00 per hour

The team member position is critical to the daily success of the restaurant. It’s a guest facing job; often the first touch point with the guest beyond the “Welcome to Firehouse” greeting.