Crew Leader I - 44637

North Carolina State University; United States; On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Retirement Programs

Paid Time Off and Other Leave Programs

12 Holidays Each Year

Tuition and Academic Assistance

Job summary

North Carolina State University seeks a Crew Leader I to guide a dedicated housekeeping team in maintaining campus cleanliness, safety, and appearance. You will lead daily operations, assign tasks, and ensure high standards across facilities.

The role emphasizes leadership, hands-on equipment operation (power washers, floor care, etc.), and coordination with campus partners. Join a team focused on service, efficiency, and excellence in a large university environment.

Qualifications

• Demonstrated experience in housekeeping or facilities maintenance in a university or commercial environment.
• Ability to operate and perform minor repairs on cleaning equipment (auto-scrubbers, burnishers, power washers).
• Strong communication and leadership skills to direct, train, and motivate team members.
• Experience with inventory management, supply ordering, and timesheet coordination.
• Familiarity with Microsoft Office or Google Suite and budgeting/reporting tools.

Responsibilities

• Lead projects including power washing, window washing, floor waxing, and re-lamping fixtures.
• Inspect maintenance discrepancies and ensure timely resolution.
• Provide support to other zones and fill in for vacancies or absenteeism.
• Collect and submit timesheets within established timelines.
• Train new employees on tasks and safety protocols.

Skills

Leadership

Communication

Team Training

Inventory Management

Office/Budget Tools

Tools

Auto-scrubbers

Burnishers

Power washers

Excel/Sheets

Timesheet coordination

Job description

Posting Details

Job Posting Information

Posting Number PG194972SP

Internal Recruitment No

Working Title Crew Leader I - 44637

Anticipated Hiring Range $38,500- $40,585

Work Schedule 8:00 a.m. to 4:30 p.m., Monday - Friday

Job Location Raleigh, NC

Department Environmental Services - Housekeeping

About The Department

The NC State University Facilities Division is home to nearly 900 professionals who plan, build, and maintain the spaces that foster an environment where innovation, learning, and community thrive. Through this work, we help create spaces that empower students, faculty, and staff to reach their full potential. Operating year-round, we manage more than 16.7 million gross square feet of built space and oversee 4,733 acres of campus infrastructure through a series of core departments, each composed of multiple specialized units:

• Design & Construction
• Business Operations
• Campus Operations and Maintenance
• Campus Planning and Strategic Investment

Whether responding to a maintenance request, shaping future facilities, or creating spaces that inspire discovery, our team is grounded in excellence, service, and stewardship.

Wolfpack Perks And Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

• Medical , Dental , and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Essential Job Duties

Join our team as a Crew Leader I, where you will lead impactful projects that help maintain the appearance, safety, and functionality of our campus. In this role, you will guide a dedicated team in completing essential work such as power washing entrances, window cleaning, floor care (including waxing), and other facility upkeep tasks that directly support the campus community.

As a Crew Leader, you will coordinate daily operations, prioritize assignments, and ensure work is completed efficiently and to high standards.

You will also play a key role in troubleshooting maintenance issues, supporting your team, and providing excellent customer service to campus partners.

This is a great opportunity to step into a leadership role, make a visible impact, and grow your skills in a collaborative and service-focused environment. If you are ready to lead a team and take pride in maintaining a clean and welcoming campus, we encourage you to apply.

Working Hours

8:00 a.m. to 4:30 p.m., Monday – Friday

Key Responsibilities and Duties

• Lead projects, including power washing, window washing, floor waxing, and re-lamping fixtures and dispensers
• Inspect and verify maintenance discrepancies and ensure timely resolution
• Provide support to other zones as needed, filling in for vacant positions or absenteeism
• Collect and submit timesheets within established timelines
• Perform critical duties during adverse weather or emergencies as assigned
• Complete accident reports within 24 hours of an incident
• Assist with equipment inventory and maintain a monthly inventory of storage closet supplies
• Submit supply orders for manager approval to ensure adequate stock levels
• Train new employees, ensuring they understand tasks and safety protocols
• Transport employees to various locations for assignments
• Collaborate with maintenance staff inside and outside the unit to resolve issues efficiently
• Address and resolve customer requests via radio communications, work orders, and direct interactions
• Ability to lift a minimum of 60 pounds continuously and 90 pounds occasionally with or without reasonable accommodations, climb and balance on a ladder up to 8ft, and distinguish between colors.
• Perform physical tasks such as grasping, pushing, and pulling cleaning equipment; reaching overhead; bending, squatting, climbing, and maintaining balance; and communicate effectively with supervisors and the public.

Other Responsibilities

• This position has been designated as essential personnel for the University and may be required to report to work during adverse weather conditions even though the University may be operating on an alternate schedule
• This position may assist with snow and ice removal under the direction of a supervisor
• Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Qualifications

Minimum Experience/Education

Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience.

Special certification may be required for some of these positions.

Preferred Qualifications

• Demonstrated experience performing housekeeping or facilities maintenance in a university or commercial environment.
• Ability to operate and perform minor repairs on cleaning equipment such as auto-scrubbers, burnishers, and power washers.
• Strong communication and leadership skills with the ability to direct, train, and motivate team members.
• Experience with inventory management, supply ordering systems, and timesheet coordination.
• Working knowledge of Microsoft Office or Google Suite (Excel/Sheets, Word/Docs, PowerPoint/Slides) and familiarity with budgeting or reporting tools.

Required License Or Certification

• Valid driver’s license required.
• Must be able to obtain a valid NC driver’s license within 60 days of hire and it must be maintained.

Valid NC Driver's License Required

Yes

Commercial Driver's License Required?

No

Position Details

Position Number 00044637

Position Type SHRA

Position Classification Band Title Building Environmental Services Technician

Position Classification Band Level Advanced

Position Classification Salary Range $ 33,540 - $ 47,847

Salary Grade Equivalency NC02

Alternate Option If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00

Appointment 12 Month Recurring

Mandatory Designation - Adverse Weather Mandatory - Adverse Weather

Mandatory Designation - Emergency Events Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies

Time Limited Position No

Time-Limited Appointment Length (if applicable)

Department Id 445080 - Environmental Services

EEO

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at [phone] or [e-mail] .

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.