Crew Lead - Structured Cabling -100% travel

IES Communications; Tempe (AZ); On-site; USD 70,000 - 100,000; Full time

Job summary

IES Communications in Tempe, AZ is seeking a Crew Lead - Structured Cabling to supervise field installation crews and serve as on-site coordinator. You will ensure safety, quality, on-time delivery, and adherence to customer standards while providing technical guidance and maintaining project documentation.

This role also acts as the primary customer contact, coordinating with Project Manager and reporting progress and issues.

Qualifications

• Experience leading field installation crews on structured cabling projects.
• Strong knowledge of safety standards and quality control on-site.
• Ability to coordinate with Project Manager and customers and maintain documentation.
• Proven ability to train and coach team members.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead and supervise installation crews on structured cabling projects.
• Provide training, coaching and technical guidance to team members.
• Coordinate daily activities with the Project Manager and Project Lead.
• Complete project documentation, timesheets, and change orders accurately.
• Perform quality inspections and troubleshoot field issues.
• Maintain positive customer relations and attend meetings.
• Ensure safety and adherence to company policies.

Skills

Leadership

Team supervision

Training & coaching

Safety meetings

Quality inspections

Troubleshooting

Coordination

Documentation

Customer relations

Structured cabling knowledge

Tools

AutoCAD

MS Office

Job description

The Crew Lead - Structured Cabling is responsible for leading and supervising field installation crews on voice, data, and structured cabling projects. This role serves as the primary on-site coordinator, ensuring installations are completed safely, efficiently, on schedule, and in accordance with company and customer quality standards. The Crew Lead provides technical guidance, oversees daily activities, maintains project documentation, and serves as the primary customer contact at the job site.

Key Responsibilities

Crew Leadership & Supervision

• Lead and manage installation crews on structured cabling projects.
• Provide training, coaching, and technical guidance to team members.
• Monitor employee performance and communicate concerns to the Project Manager when necessary.
• Conduct and document weekly safety meetings.
• Ensure compliance with company policies, customer requirements, and safety standards.

Project Execution & Coordination

• Coordinate daily activities with the Project Manager and Project Lead.
• Monitor productivity and project progress to ensure work is completed on time and within budget.
• Assist with planning work assignments and resource allocation.
• Ensure efficient execution of installation activities and project milestones.

Documentation & Administration

• Complete all required company and project documentation accurately and on time.
• Process timesheets, work orders, material transfers, tool transfers, and change orders.
• Maintain accurate project records and job documentation.
• Prepare and update red-lined as-built drawings.

Quality Control & Technical Support

• Conduct quality inspections to ensure installations meet company and customer standards.
• Coordinate moves, adds, changes, and voice/data cross-connect activities.
• Troubleshoot and resolve technical issues in the field.
• Demonstrate advanced technical knowledge of structured cabling systems and installation practices.

Customer Relations

• Serve as the primary on-site point of contact for customers.
• Address customer questions and concerns professionally and promptly.
• Attend customer, construction, and facility meetings as required.
• Maintain positive relationships with customers and project stakeholders.

Safety & Process Improvement