Crew Chief & Team Lead - Restaurant Ops

IHOP 1937 Decatur; Decatur (TX); On-site; USD 8,300 - 11,000; Full time

Benefits offered by this job

Health insurance

Job summary

IHOP 1937 Decatur is seeking a full-time Crew Chief to lead a high-performing team and ensure exceptional customer experiences. You will supervise staff, coordinate schedules, and train new employees to uphold quality and service standards.

The role emphasizes strong leadership, teamwork, and attention to detail, including time-card monitoring, punch adjustments, and adherence to SOPs. Health insurance is provided for full-time staff.

Qualifications

• Ability to speak and read English.
• Good communication skills.
• Basic math skills.
• Ability to remain calm under pressure.

Responsibilities

• Assist in preparing and readying personnel, equipment, and supplies to meet business needs.
• Help assign duties, encourage teamwork, and promote a collaborative work environment.
• Inform staff about new menu items, specials, and promotional materials for clear understanding of food prep and service.
• Supervise performance and behavior, ensure policy adherence and high service standards.

Skills

English fluency

Communication skills

Basic math

Remain calm under pressure

Job description

IHOP 1937 Decatur is seeking a full-time Crew Chief to lead a high-performing team and ensure exceptional customer experiences. You will supervise staff, coordinate schedules, and train new employees to uphold quality and service standards.

The role emphasizes strong leadership, teamwork, and attention to detail, including time-card monitoring, punch adjustments, and adherence to SOPs. Health insurance is provided for full-time staff.