Credit Support Specialist

Hire Up Staffing Services; Salt Lake City (UT); On-site; USD 42,000 - 60,000; Full time

Job summary

Hire Up Staffing seeks a detail-oriented Credit Support Specialist to join our client’s team in Salt Lake City, UT. This onsite position requires strong administrative and customer service skills and experience in construction support, credit, collections, or account management.

In this role you will review lien waivers, assist with pre-lien and bond claims, monitor accounts, process payments, and maintain accurate credit files while supporting the Credit team to resolve issues and ensure

Qualifications

• High school diploma or GED required.
• Two years of advanced education or a degree in Accounting, Business, or related field preferred.
• 2+ years of office or administrative experience.
• 1–5+ years of relevant experience in construction, credit, collections, accounting, or customer account support preferred.
• Experience with lien waivers and construction documentation strongly preferred.
• Notary Public certification preferred.
• Strong customer service, communication, organization, and problem-solving skills.
• Proficiency with Microsoft Office, including Outlook, Excel, Word, Teams, and Copilot.
• Must be authorized to work in the United States without current or future visa sponsorship.

Responsibilities

• Review, prepare, and process customer lien waivers according to established guidelines.
• Support compliance with applicable lien laws across Arizona, Colorado, Nevada, and Utah.
• Assist with pre-lien, bond claim, and other construction-related documentation.
• Work closely with customers and the Credit team to resolve lien waiver and documentation issues.
• Maintain accurate records and ensure documentation is completed in a timely manner.
• Assist with A/R reporting and aging reviews.
• Utilize systems such as Eclipse, BillTrust, GETPAID, and other credit-related platforms.
• Maintain accurate data and documentation across internal systems.

Skills

Customer service

Communication

Organization

Problem-solving

Notary Public (preferred)

Microsoft Office (Outlook, Excel, Word

Copilot

Education

High school diploma or GED

Advanced education or degree in Accounting/Business

Tools

Eclipse

BillTrust

GETPAID

Credit platforms

Job description

Hire Up Staffing is seeking a detail-oriented Credit Support Specialist to join our client’s team in Salt Lake City, UT!

This onsite opportunity is ideal for someone with strong administrative and customer service skills who has experience in construction support, credit, collections, or account management.

Position Details

Location: Salt Lake City, UT Schedule: Monday–Friday, 8:00 AM–5:00 PM

Key Responsibilities

• Review, prepare, and process customer lien waivers according to established guidelines.
• Support compliance with applicable lien laws across Arizona, Colorado, Nevada, and Utah.
• Assist with pre-lien, bond claim, and other construction-related documentation.
• Work closely with customers and the Credit team to resolve lien waiver and documentation issues.
• Maintain accurate records and ensure documentation is completed in a timely manner.

Credit & Collections Support

• Assist with monitoring past-due accounts and collection activities.
• Process customer payments through credit card and ACH.
• Assist customers with online account access.
• Research and resolve payment discrepancies.
• Identify and appropriately escalated potential account risks.

Account Setup & Administrative Support

• Manage customer account setup and ongoing account maintenance.
• Review credit applications for completeness and obtain required documentation.
• Maintain accurate and compliant customer credit files.
• Support shared mailbox workflow while meeting established service-level expectations.

Reporting & Systems

• Assist with A/R reporting and aging reviews.
• Utilize systems such as Eclipse, BillTrust, GETPAID, and other credit-related platforms.
• Maintain accurate data and documentation across internal systems.

Qualifications

• High school diploma or GED required.
• Two years of advanced education or a degree in Accounting, Business, or a related field preferred.
• 2+ years of office or administrative experience.
• 1–5+ years of relevant experience in construction, credit, collections, accounting, or customer account support preferred.
• Experience with construction creation and lien waiver support is required.
• Working knowledge of lien waivers and construction documentation strongly preferred.
• Experience supporting customer accounts or credit operations is a plus.
• Notary Public certification preferred.
• Strong customer service, communication, organization, and problem-solving skills.
• Proficiency with Microsoft Office, including Outlook, Excel, Word, Teams, and Copilot.
• Must be authorized to work in the United States without current or future visa sponsorship.