Credit & Collections Team Lead - Hybrid

HD Supply Management, LLC; Waukegan (IL); Hybrid; USD 64,000 - 94,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(K) with company match

Paid Holidays, Vacation, Personal Time

Wellness Day

Paid Sick Time

Life and AD&D Insurance

Disability Insurance

Commuter Benefits

Tuition Reimbursement

Employee Assistance Program

Adoption and Surrogacy Assistance

Job summary

HD Supply Management, LLC is seeking a Credit and Collections Supervisor to oversee all aspects of delinquent accounts, payments, and account documentation.

You will review credit applications, prepare credit reports, instruct staff, and ensure adherence to company policies while delivering accurate, timely collections and customer service. Strong communication and problem-solving skills, plus ERP/Excel proficiency, are essential.

Qualifications

• Typically requires BS/BA in a related discipline, 5+ years of experience.
• Experience in credit, collections, accounts receivable, or a related finance function.
• Supervisory, team lead, or training experience preferred.
• Experience with AR aging, collection practices, and credit risk evaluation.
• Proficient in Excel and ERP systems.

Responsibilities

• Review and approve credit applications.
• Prepare credit reports as directed.
• Persuade customers to pay, or negotiate extension of credit.
• Report status of accounts and contracts regularly.
• Prepare legal documents as needed.
• Interview, select and train staff.
• Ensure staff have tools and training to do the job.
• Perform other duties as assigned.

Skills

Credit & collections

AR aging

Account management

ERP systems

Excel

Communication skills

Problem-solving

Cross-functional collaboration

Coaching/training

Customer service

Education

BS/BA in related discipline

Tools

Microsoft Excel

Job description

HD Supply Management, LLC is seeking a Credit and Collections Supervisor to oversee all aspects of delinquent accounts, payments, and account documentation.

You will review credit applications, prepare credit reports, instruct staff, and ensure adherence to company policies while delivering accurate, timely collections and customer service. Strong communication and problem-solving skills, plus ERP/Excel proficiency, are essential.