Credit & Collections Specialist

Chadwell Supply; Phoenix, Northern (AZ, KY); Hybrid; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401K

Paid time off

Gym access

Meal prep services

Employee discount

Job summary

Chadwell Supply is seeking a Credit Specialist to manage customer credit accounts, collections, and billing queries. This full-time role runs Monday through Friday, 9am–6pm, with growth opportunities and a strong focus on accuracy and timely payment processing.

You will interface with customers via phone, mail, and email, maintaining CRM notes and updating account statuses as needed. A reliable team player with 3+ years’ experience fits best.

Qualifications

• Minimum 18 years old.
• Experience in collections, accounts receivable, or property management.
• Strong interpersonal and communication skills.
• Ability to work flexible hours and overtime.
• Reliable transportation.
• At least 3 years of working experience.

Responsibilities

• Maintain standards for accuracy and promptness in performing duties.
• Submit daily paperwork and completed assignments.
• Grant extensions of credit.
• Receive payments and post amounts to customer accounts.
• Contact customers by phone, mail, and email to obtain payment.
• Review terms of sale and credit contracts with customers.
• Record financial status and collection progress.
• Maintain CRM notes of interactions and account status.
• Determine when delinquent accounts are turned over to legal.

Skills

Collections experience

Accounts receivable

Customer service

Communication skills

Cash handling

Job description

Chadwell Supply is seeking a Credit Specialist to manage customer credit accounts, collections, and billing queries. This full-time role runs Monday through Friday, 9am–6pm, with growth opportunities and a strong focus on accuracy and timely payment processing.

You will interface with customers via phone, mail, and email, maintaining CRM notes and updating account statuses as needed. A reliable team player with 3+ years’ experience fits best.