Credit & Collections Specialist

Shamrock Foods Company; Phoenix (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

Shamrock Foods Company in Phoenix, AZ is looking for a Credit Analyst Level I to oversee delinquent balances and support the collections process within a defined customer portfolio. The role involves reviewing aging reports, making 20–30 outreach calls daily, and collaborating with sales to manage delinquent accounts while adhering to credit policies.

This position requires reliable attendance and a proactive approach to account resolution.

Qualifications

• High school diploma or GED required.
• Minimum of two years accounting experience, preferably in a distribution business.
• Some college courses in business or accounting preferred.

Responsibilities

• Reviewing weekly accounts receivable aging reports to prioritize collection calls.
• Calling customers with past due balances, averaging 20-30 calls per day.
• Maintaining weekly COD warning and delinquent customer notification spreadsheet.
• Keeping sales representative informed regarding any delinquent customers within their territory.
• Understanding and adhering to the credit policies and procedures in the collection and reporting of delinquent accounts.
• Regular and reliable attendance.
• Performing other duties as assigned to meet business needs.

Skills

Accounts receivable

Communication skills

Customer service

Attention to detail

Education

High school diploma/GED

Some college courses in business or accounting

Job description

Shamrock Foods Company in Phoenix, AZ is looking for a Credit Analyst Level I to oversee delinquent balances and support the collections process within a defined customer portfolio. The role involves reviewing aging reports, making 20–30 outreach calls daily, and collaborating with sales to manage delinquent accounts while adhering to credit policies.

This position requires reliable attendance and a proactive approach to account resolution.