Credit & Collections Specialist

Farmers Home Furniture; Monroe (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Farmers Home Furniture in Monroe, GA is seeking a collections associate to locate, contact, and secure payments from delinquent accounts while upholding store policies. You will text, call, and mail notices, verify terms, and document all activity in the CRM system.

Responsibilities include receiving payments, balancing a cash drawer, and assisting with store operations as needed. The role requires a High School Diploma or GED, at least six months in payment collections or office procedures, and

Qualifications

• Six months experience in payment collections or general office procedures.
• Must possess and maintain a valid State Driver’s License.

Responsibilities

• Sends text messages, mails form letters and/or late charge notices to customers to encourage payment of delinquent accounts.
• Confers with customers by text or telephone attempting to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer in an attempt to gain payment.
• Documents all correspondence and attempted correspondence with customers concerning accounts.
• Receives payments and posts amount paid to customer’s account.
• Maintains and balances cash drawer and ensures security as per store policy.

Skills

Payment collections

Office procedures

Customer service

Valid drivers license

Education

High School Diploma or GED

Job description

Farmers Home Furniture in Monroe, GA is seeking a collections associate to locate, contact, and secure payments from delinquent accounts while upholding store policies. You will text, call, and mail notices, verify terms, and document all activity in the CRM system.

Responsibilities include receiving payments, balancing a cash drawer, and assisting with store operations as needed. The role requires a High School Diploma or GED, at least six months in payment collections or office procedures, and