Credit & Collections Specialist

Farmers Home Furniture; Commerce (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Farmers Home Furniture in Georgia seeks a collections associate to locate, notify, and secure payments from customers with delinquent accounts. You will contact customers by text or phone, review terms of sales or credit contracts, and document every communication.

Additionally, you will handle cash drawer responsibilities, travel to customers’ homes as needed, and prepare paperwork for potential legal action. You will log daily activities and support CRM-based processes.

Qualifications

• High School Diploma or GED required; six months in payment collections or general office procedures, or equivalent combination.

Responsibilities

• Send text messages and notices to encourage payment from delinquent accounts.
• Confer with customers by text or phone to review terms and gain payment.
• Document all correspondence with customers.

Skills

Communication

CRM

Data entry

Customer service

Driver's license

Education

High School Diploma or GED

Tools

PQA

CRM

Excel

Job description

Farmers Home Furniture in Georgia seeks a collections associate to locate, notify, and secure payments from customers with delinquent accounts. You will contact customers by text or phone, review terms of sales or credit contracts, and document every communication.

Additionally, you will handle cash drawer responsibilities, travel to customers’ homes as needed, and prepare paperwork for potential legal action. You will log daily activities and support CRM-based processes.