Credit & Collections Specialist

Farmers Home Furniture; Kingsland (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Farmers Home Furniture in Kingsland, GA is seeking a collections specialist to locate, notify, and secure payments from customers with delinquent accounts. This role emphasizes communication, documentation, and adherence to company procedures.

You will contact customers by text, mail, or phone, review terms, log activities, handle payments, travel to customers' homes as required, and assist with possible legal action under supervision.

Qualifications

• Requires high school diploma or GED and six months experience in payment collections or general office procedures; valid driver’s license required.

Responsibilities

• Sends texts, mails letters or notices to encourage payment of delinquent accounts.
• Confer with customers by text or telephone to determine reasons for overdue payments and review terms.
• Document all correspondence and attempted correspondence with customers.
• Receive and post payments to customer accounts and balance cash drawer.
• Travel to customers’ homes as needed to collect payments; assist with repossessions with approval.
• Prepare paperwork for potential legal action on severely delinquent accounts.

Skills

Payment collections

Office procedures

Valid driver’s license

Education

High School Diploma or GED

Job description

Farmers Home Furniture in Kingsland, GA is seeking a collections specialist to locate, notify, and secure payments from customers with delinquent accounts. This role emphasizes communication, documentation, and adherence to company procedures.

You will contact customers by text, mail, or phone, review terms, log activities, handle payments, travel to customers' homes as required, and assist with possible legal action under supervision.