Cash Flow & AR Collections Analyst

azenta; Plainfield (IN); On-site; USD 52,000 - 76,000; Full time

Job summary

Azenta Inc. is seeking an Accounts Receivable & Collections Analyst to support cash collection and strengthen the SRS collections function.

This role manages a portfolio of customer accounts, resolves past-due balances, and helps improve collection processes. Collaborating with Finance, Billing, Commercial, Project Management and Operations, you will investigate delays, coordinate resolution, and implement measures to prevent recurring issues; strong follow-through and analytical skills are

Qualifications

• Minimum of 4 years of relevant experience in B2B collections, accounts receivable, or credit and collections.
• Direct responsibility for customer account follow-up and payment resolution.

Responsibilities

• Own collection activity for an assigned B2B customer portfolio and improve cash flow.
• Engage customer accounts payable, procurement, and business contacts to resolve payment barriers and secure commitments.
• Reconcile customer accounts and investigate short payments, unapplied cash, and invoice discrepancies.
• Escalate payment risk and recommend payment arrangements per policy.
• Investigate disputes involving purchase orders, pricing, service documentation, or billing accuracy; coordinate with Finance leadership.
• Identify recurring causes of late payment and partner with Commercial, Project Management, Billing, and Operations to prevent repeats.
• Follow established collection priorities, outreach cadences, and escalation procedures; suggest practical improvements.
• Provide portfolio-level cash collection estimates and update expected payment dates.
• Prepare and maintain reporting on overdue balances, aging, payment commitments, and dispute status.
• Maintain accurate account records and support close and audits.

Job description

Azenta Inc. is seeking an Accounts Receivable & Collections Analyst to support cash collection and strengthen the SRS collections function.

This role manages a portfolio of customer accounts, resolves past-due balances, and helps improve collection processes. Collaborating with Finance, Billing, Commercial, Project Management and Operations, you will investigate delays, coordinate resolution, and implement measures to prevent recurring issues; strong follow-through and analytical skills are