Credit Collections Analyst

Quest Financial; Suwanee (GA); On-site; USD 39,000 - 41,000; Full time

Job summary

Quest Financial is seeking an experienced Credit & Collections Analyst for a long-term contract opportunity in Suwanee, GA. The role focuses on managing past-due accounts, analyzing aging, and communicating with customers to resolve outstanding balances.

The ideal candidate has 5+ years in Credit/Collections and AR; this position requires strong communication skills and the ability to maintain accurate AR records onsite five days a week.

Qualifications

• 5+ years of Credit, Collections and/or Accounts Receivable experience.
• Experience reviewing AR aging and analyzing customer accounts.
• Cash applications/payment posting experience.
• Ability to evaluate account status and credit limits and make sound decisions regarding credit holds.
• Strong analytical and problem-solving skills.
• Excellent customer service, communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Experience working within an ERP system.
• Proficiency with Microsoft Excel, Word and Outlook.
• High school diploma required; Bachelor's degree or equivalent work experience accepted.
• Ability to work onsite in Suwanee, GA five days per week.

Responsibilities

• Manage collection activity on past-due customer accounts through phone and email communication.
• Review accounts receivable aging and proactively address outstanding balances.
• Analyze customer accounts, open balances and payment issues.
• Review orders on credit hold and determine appropriate action based on credit limits and account status.
• Work with cash applications and post customer payments.
• Research and resolve customer questions related to invoices, statements and payments.
• Provide invoice and statement copies as requested.
• Maintain accurate accounts receivable records.
• Identify collection issues requiring escalation and communicate appropriately with internal teams.
• Provide professional, customer-focused communication while effectively managing collection activity.
• Perform additional related duties as needed.

Skills

Credit & Collections

Accounts Receivable

Cash applications

ERP system

Excel

Customer service

Education

High school diploma

Bachelor's degree or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

ERP system

Job description

Quest Financial is seeking an experienced Credit & Collections Analyst for a long-term contract opportunity with an established company in Suwanee, GA. This position is ideal for an experienced Credit &Collections professional who is comfortable managing customer accounts, analyzing aging and credit status, resolving past-due balances, and communicating directly with customers.

The ideal candidate will have at least 5 years of Credit &Collections and Cash Applications experience and be comfortable stepping into an established accounting team with minimal ramp-up.

5–6+ Month Contract

Pay: $28–$30/hour

Monday–Friday, 100% In Office

The ideal candidate will have at least 5 years of collections and/or accounts receivable experience, strong customer communication skills, and the ability to effectively manage past-due accounts while maintaining accurate AR records. Credit and Collections Analyst

Responsibilities

• Manage collection activity on past-due customer accounts through phone and email communication
• Review accounts receivable aging and proactively address outstanding balances
• Analyze customer accounts, open balances and payment issues
• Review orders on credit hold and determine appropriate action based on credit limits and account status
• Work with cash applications and post customer payments
• Research and resolve customer questions related to invoices, statements and payments
• Provide invoice and statement copies as requested
• Maintain accurate accounts receivable records
• Identify collection issues requiring escalation and communicate appropriately with internal teams
• Provide professional, customer-focused communication while effectively managing collection activity
• Perform additional related duties as needed

Qualifications

• 5+ years of Credit, Collections and/or Accounts Receivable experience
• Experience reviewing AR aging and analyzing customer accounts
• Cash applications/payment posting experience
• Ability to evaluate account status and credit limits and make sound decisions regarding credit holds
• Strong analytical and problem-solving skills
• Excellent customer service, communication and interpersonal skills
• Strong attention to detail and organizational skills
• Experience working within an ERP system
• Proficiency with Microsoft Excel, Word and Outlook
• High school diploma required; Bachelor's degree or equivalent work experience accepted
• Ability to work onsite in Suwanee, GA five days per week