Location: On-site (local candidates only)
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Location: Somerset, NJ
Duration: 6+ month
Pay: $30.38
Overview
We are seeking a Credit & Collections Representative to manage credit limits, payment terms, and collections for an assigned portfolio of accounts. This role requires experience supporting large corporate environments and working cross-functionally to resolve account issues.
Key Responsibilities
- Review orders on credit hold and determine release or continued hold based on account status
- Collect past-due balances within an assigned portfolio and support sales teams with collection efforts
- Identify potential bad debt, pursue collection, and escalate as needed
- Respond to customer inquiries, statements, and correspondence; reconcile accounts to resolve discrepancies
- Review and adjust customer credit limits within approved authority
- Prepare accounts for external collections when internal efforts are exhausted
- Partner with Sales, Customer Service, and other internal teams to resolve disputes and inquiries
- Support payment portal setup and e-delivery requests
Required Qualifications
- Bachelor’s degree in Business, Finance, Accounting, or related field, or equivalent experience
- 3–5 years of Credit & Collections experience in a large corporate environment
- Strong verbal and written communication skills
- Proven ability to collaborate effectively across departments
- Excellent organizational, prioritization, and problem-solving skills
- Detail-oriented with sound judgment and adaptability in a fast-paced environment
- Customer service–focused approach
Tools & Systems
- Proficient in Microsoft Office (Outlook, Excel, Word)
- Experience with ERP systems (e.g., Oracle PeopleSoft)
- Familiarity with credit reporting systems (e.g., Dun & Bradstreet, Creditsafe)