Credit & AR Transformation Lead

ADP, Inc.; Burleson (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

ADP, Inc. seeks a seasoned Credit & AR Manager to own and advance a growing AR and credit function. You will build robust credit policies, streamline onboarding, and clean up aging while supporting sales and operations.

The role emphasizes accuracy, customer experience, and scalable processes across locations. You will lead collections, optimize cash application, and implement automation/AI to drive efficiency and better visibility into credit risk and receivables.

Qualifications

• 10+ years of experience in Credit, Accounts Receivable, or related accounting functions.
• Previous leadership or management experience.
• Strong knowledge of AR aging, cash application, customer credit, collections, and reconciliation.
• Experience developing or improving credit and AR processes.

Responsibilities

• Develop and maintain company credit policies and procedures.
• Manage the customer credit application and approval process.
• Review customer creditworthiness, payment history, aging, references, and available financial information.
• Establish and monitor credit limits, payment terms, credit holds, and account reviews.
• Ensure new commercial customers are onboarded accurately and efficiently.
• Lead efforts to clean up existing AR balances and improve aging.
• Monitor past-due accounts and establish consistent collection procedures.
• Communicate with customers regarding balances, payments, disputes, and questions.
• Partner with Sales and Operations to resolve issues and support customer relationships.
• Oversee posting and application of ACH, checks, wires, and other payments.
• Reconcile AR activity and payments to bank activity and GL.
• Resolve unapplied cash, short payments, credits, and discrepancies.
• Manage customer tax exemption documentation and audit-ready records.
• Coordinate with collection agencies when needed.
• Establish procedures for holds, write-offs, payment plans, and escalation.
• Develop AR reporting (aging, DSO, days to pay, exposure).
• Identify opportunities to improve processes through automation, AI, dashboards, and system integrations.
• Create scalable processes for multi-location organization.

Skills

Accounts Receivable

Credit Management

Leadership

AR Aging

Cash Application

Process Improvement

ERP Systems

Excel

Automation/AI

Customer Relations

Tools

QuickBooks

ERP Software

Job description

ADP, Inc. seeks a seasoned Credit & AR Manager to own and advance a growing AR and credit function. You will build robust credit policies, streamline onboarding, and clean up aging while supporting sales and operations.

The role emphasizes accuracy, customer experience, and scalable processes across locations. You will lead collections, optimize cash application, and implement automation/AI to drive efficiency and better visibility into credit risk and receivables.