Credit and AR Manager

ADP, Inc.; Burleson (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

ADP, Inc. seeks a seasoned Credit & AR Manager to own and advance a growing AR and credit function. You will build robust credit policies, streamline onboarding, and clean up aging while supporting sales and operations.

The role emphasizes accuracy, customer experience, and scalable processes across locations. You will lead collections, optimize cash application, and implement automation/AI to drive efficiency and better visibility into credit risk and receivables.

Qualifications

• 10+ years of experience in Credit, Accounts Receivable, or related accounting functions.
• Previous leadership or management experience.
• Strong knowledge of AR aging, cash application, customer credit, collections, and reconciliation.
• Experience developing or improving credit and AR processes.

Responsibilities

• Develop and maintain company credit policies and procedures.
• Manage the customer credit application and approval process.
• Review customer creditworthiness, payment history, aging, references, and available financial information.
• Establish and monitor credit limits, payment terms, credit holds, and account reviews.
• Ensure new commercial customers are onboarded accurately and efficiently.
• Lead efforts to clean up existing AR balances and improve aging.
• Monitor past-due accounts and establish consistent collection procedures.
• Communicate with customers regarding balances, payments, disputes, and questions.
• Partner with Sales and Operations to resolve issues and support customer relationships.
• Oversee posting and application of ACH, checks, wires, and other payments.
• Reconcile AR activity and payments to bank activity and GL.
• Resolve unapplied cash, short payments, credits, and discrepancies.
• Manage customer tax exemption documentation and audit-ready records.
• Coordinate with collection agencies when needed.
• Establish procedures for holds, write-offs, payment plans, and escalation.
• Develop AR reporting (aging, DSO, days to pay, exposure).
• Identify opportunities to improve processes through automation, AI, dashboards, and system integrations.
• Create scalable processes for multi-location organization.

Skills

Accounts Receivable

Credit Management

Leadership

AR Aging

Cash Application

Process Improvement

ERP Systems

Excel

Automation/AI

Customer Relations

Tools

QuickBooks

ERP Software

Job description

We are looking for a strong Credit & Accounts Receivable Manager who is ready to take ownership of a growing AR and credit function and help build it into a modern, efficient, service-oriented department.

This is not just a collections role. We need someone who can improve processes, establish consistent credit procedures, strengthen

customer onboarding, clean up existing AR, support our sales teams, improve cash application and reconciliation, and help us use

automation and AI to work smarter as we continue to grow.

The right person will be comfortable balancing two important priorities: protecting the company financially while also creating a great

experience for our customers and internal sales teams.

What You’ll Own

• Develop and maintain company credit policies and procedures
• Manage the customer credit application and approval process
• Review customer creditworthiness, payment history, aging, references, and available financial information
• Establish and monitor credit limits, payment terms, credit holds, and account reviews
• Ensure new commercial customers are onboarded accurately and efficiently
• Lead efforts to clean up existing AR balances and improve aging
• Monitor past-due accounts and establish consistent collection procedures
• Communicate directly with customers regarding balances, payments, disputes, and account questions
• Partner closely with Sales and Operations to resolve issues and support customer relationships
• Oversee accurate posting and application of ACH, checks, wires, credit cards, and other customer payments
• Reconcile AR activity and customer payments to bank activity and the general ledger
• Resolve unapplied cash, short payments, credits, deductions, and account discrepancies
• Manage customer sales tax exemption documentation and maintain organized, audit-ready records
• Coordinate with collection agencies when outside collection support is necessary
• Establish procedures for credit holds, write-offs, payment plans, and collection escalation
• Develop meaningful AR reporting, including aging, DSO, average days to pay, credit exposure, unapplied cash, and collection activity
• Identify opportunities to improve processes through automation, AI, dashboards, electronic payments, and system integrations
• Help create standardized processes that can scale across a growing multi-location organization

What We’re Looking For

• 10+ years of experience in Credit, Accounts Receivable, Collections, or related accounting functions
• Previous leadership or management experience
• Strong knowledge of AR aging, cash application, customer credit, collections, and account reconciliation
• Experience developing or improving credit and AR processes
• Strong customer communication and relationship-building skills
• Ability to work effectively with Sales, Operations, Accounting, and leadership
• Strong analytical and problem-solving skills
• Comfortable challenging inefficient processes and recommending better solutions
• Strong Excel skills and experience working with accounting, ERP, or DMS systems
• QuickBooks experience is a plus
• Interest in using technology, automation, and AI to improve accounting processes
• Experience in a multi-location (various states), dealership, distribution, equipment, retail/service, or similar environment is a plus

What Success Looks Like

You will help create a Credit & AR department that is organized, responsive, accurate, and scalable. Customers are onboarded

smoothly. Payments are applied correctly. Aging is actively managed. Sales has a trusted partner. Leadership has better visibility

into credit risk and receivables. And the department continues to improve as the company grows.

If you enjoy building processes, solving problems, developing strong customer relationships, and improving the way a finance team