Lead Credit and Collections Analyst

Concero; Missouri; On-site; USD 85,000 - 105,000; Full time

Job summary

Concero seeks a Lead Credit and Collections Analyst to manage a customer portfolio, lead strategic projects, and oversee credit reporting and policy administration, driving improved cash flow.

Responsibilities include evaluating customer financial status, setting credit exposure, monitoring DSO, and partnering with Sales, Billing, Legal and AR teams to ensure timely payments and strong continuity.

Qualifications

• Bachelor's degree in Accounting, Finance, or related field
• High School Diploma with 9+ years AR/Collections experience
• Strong analytical and problem-solving abilities
• Strategic thinking and communication of vision and goals
• Mentoring, training, and coaching others
• Excellent organizational and detail-oriented work style
• Proficiency with Microsoft Office, especially Excel
• Ability to manage multiple priorities and projects
• Strong customer-focused communication

Responsibilities

• Evaluate the financial status of potential or existing customers and recommend credit exposure balancing revenue and risk.
• Monitor credit limits and exposure using internal and external data.
• Back up weekly and monthly KPI reporting for key businesses and Total Company.
• Leverage AI to improve reporting and drive process improvements.
• Monitor receivables and DSO, focusing on delinquent invoices.
• Assist Credit and Collections Manager with approvals and follow-ups.
• Build relationships with Sales, Billing, Legal and AR teams to drive timely payments.
• Develop cross-training to eliminate single points of failure and ensure continuity.

Skills

Analytical thinking

Strategic thinking

Mentoring/Coaching

Communication skills

Organizational skills

Advanced Excel

Education

Bachelor's degree in Accounting, Finance, or related field

High School Diploma with 9+ years AR/Collections experience

Tools

Oracle

Microsoft Dynamics

SAP

Job description

Lead Credit and Collections Analyst, where you'll manage a portfolio of customers while leading strategic projects, credit reporting, policy administration, and credit limit reviews. Bring your innovative mindset to transform our Credit & Collections processes, leverage AI-driven solutions, and deliver smarter decisions that improve cash flow and business performance.

Responsibilities

• Evaluate the financial status of potential or existing customers, using internal and external data. Recommend a level of exposure that balances revenue growth and financial risk. Must have experience analyzing annual financial statements and approving high dollar credit limits.
• Continually evaluate customer exposure against credit limits, utilizing historical payment data, external data, and other financial information.
• Backup for weekly and monthly reporting with key performance indicators for each of our key businesses, as well as, for the Total Company.
• Utilize technology, including AI, to create process improvements, improve reporting and support the department initiatives.
• Monitor outstanding receivables and DSO utilizing multiple ERP’s and supporting systems. Focus on delinquent invoices and other opportunities that are apparent by continually analyzing the assigned portfolio.
• Assist and Back Up the Credit and Collections Manager and other team members as needed (approvals, customer follow ups, projects, etc.)
• Build and maintain relationships with internal support teams: Sales, Billing, Branch support staff, Legal, and AR team members to drive timely processing of customer payments.
• Develop cross-training programs to eliminate single points of failure and ensure business continuity.

Qualifications

• Bachelor’s degree in Accounting, Finance, or related field with 5 years of increasing responsibility within AR, Credit and Collection roles OR High School Degree with 9+ years of experience in AR, Credit and Collections
• Results oriented with strong analytical and problem-solving abilities.
• Able to think strategically and out of the box.
• Ability to see the larger picture and communicate vision, goals, and scopes that are larger than this position’s responsibilities.
• Demonstrated ability and passion for mentoring, training, and coaching others.
• Excellent organizational skills, detail-oriented, and thorough.
• Strong proficiency with Microsoft Office Suite required with preferred knowledge of advanced Microsoft Excel functions.
• Ability to simultaneously manage competing priorities and projects.
• Excellent communication skills with a sharp customer focus.
• Experience with financial ERP systems, Oracle, Microsoft Dynamics or SAP preferred.
• System implementation experience a plus (ERP / collections modules / 3rd party portals such as Ariba).
• People management experience a plus (potential to be promoted to supervisor in future).