Credit and Office Manager

AppleOne Employment Services; Portland (OR); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Major medical

Dental

Vision

401k

Job summary

AppleOne Employment Services in Portland, OR seeks an experienced Credit and Office Manager to lead credit operations and office workflows. You will drive credit approval, risk assessment, limits, terms, collections, and AR management while coaching a small team and partnering with ownership to strengthen processes.

The role emphasizes improving workflows, internal controls, and reporting to support cash flow and growth in a stable energy and fuel services company serving commercial customers in

Qualifications

• 6 to 10 years of relevant experience in credit management, accounts receivable, collections, financial operations, or related business operations.
• Demonstrated experience evaluating customer creditworthiness, setting credit limits, managing credit terms, and negotiating payment arrangements.
• Previous supervisory or management experience, including coaching, employee development, performance management, and accountability.
• Strong analytical skills with the ability to interpret aging reports, identify risk, and make sound business decisions.
• Experience developing policies, improving workflows, implementing internal controls, and creating repeatable processes.

Responsibilities

• Lead credit approval, risk assessment, credit limits, payment terms, collections, and accounts receivable management.
• Monitor aging reports, identify credit risk, support cash flow improvement, and work to maintain strong current receivables performance.
• Develop and refine credit policies, procedures, internal controls, reporting, and collection escalation processes.
• Supervise, coach, and develop a Credit Analyst and Collections Specialist while establishing clear expectations and accountability.
• Oversee assigned office operations, administrative workflows, and process improvement initiatives to improve accuracy and efficiency.
• Partner with ownership, sales, customers, and internal teams to balance customer relationships with responsible credit decisions.

Skills

Credit approval

Collections

Accounts receivable

Credit risk

Office operations

Process improvement

Team supervision

Financial reporting

Cross-functional collaboration

Leadership

Education

Accounting degree

Tools

Microsoft Excel

ERP systems

Sage MAS 90/200

EOS/Traction

Job description

Job Summary

We are seeking an experienced Credit and Office Manager for a direct hire opportunity with an established, privately held energy and fuel services company in Portland, OR. This role is ideal for a financial operations leader who enjoys improving credit processes, strengthening accounts receivable performance, leading a small team, and creating structure across office operations. This is a high-impact opportunity to work closely with ownership and leadership in a stable, established organization serving commercial customers throughout the Pacific Northwest. The environment is hands-on, collaborative, and focused on continuous improvement, customer relationships, operational accountability, and long-term growth. The successful candidate will bring strong commercial credit, collections, and office operations experience, along with the leadership ability to coach employees, improve workflows, and support scalable business processes.

Key Responsibilities

• Lead credit approval, risk assessment, credit limits, payment terms, collections, and accounts receivable management.
• Monitor aging reports, identify credit risk, support cash flow improvement, and work to maintain strong current receivables performance.
• Develop and refine credit policies, procedures, internal controls, reporting, and collection escalation processes.
• Supervise, coach, and develop a Credit Analyst and Collections Specialist while establishing clear expectations and accountability.
• Oversee assigned office operations, administrative workflows, and process improvement initiatives to improve accuracy and efficiency.
• Partner with ownership, sales, customers, and internal teams to balance customer relationships with responsible credit decisions.

Compensation and Benefits

• Salary range: $100,000 to $150,000 per year.
• Employment type: Direct hire, full-time.
• Location: Portland, OR.

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

Required Qualifications and Skills

• Manage commercial credit approval, collections, accounts receivable aging, and credit risk processes.
• Lead office operations, administrative workflows, and process improvement initiatives.
• Supervise and develop credit, collections, or administrative team members.
• Provide financial reporting, recommendations, and operational insight to ownership and leadership.
• 6 to 10 years of relevant experience in credit management, accounts receivable, collections, financial operations, or related business operations.
• Demonstrated experience evaluating customer creditworthiness, setting credit limits, managing credit terms, and negotiating payment arrangements.
• Previous supervisory or management experience, including coaching, employee development, performance management, and accountability.
• Strong analytical skills with the ability to interpret aging reports, identify risk, and make sound business decisions.
• Experience developing policies, improving workflows, implementing internal controls, and creating repeatable processes.
• Proficiency with Microsoft Excel and accounting or ERP systems.
• Excellent communication, negotiation, problem-solving, and cross-functional collaboration skills.
• Ability to work effectively with ownership, sales teams, customers, and employees in a hands-on business environment.

Preferred Qualifications

• Experience with Sage MAS 90/200 or similar accounting systems.
• Familiarity with EOS, Traction, or similar business operating systems.
• Degree in accounting, finance, business administration, or equivalent relevant experience.
• Experience in petroleum distribution, chemicals, petrochemicals, fuel delivery, or a related commercial distribution environment.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.