Credit AI & Process Improvement Analyst

SouthState Bank, N.A.; McKinney (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

SouthState Bank, N.A. in McKinney, TX seeks a Credit Business Analyst to support strategic initiatives across Credit Administration, leveraging AI, automation, and workflow tools to improve efficiency and decision-making.

You will document requirements, map processes, and partner with stakeholders to strengthen controls and deliver practical improvements. You will manage analysis, reporting, issue tracking, and project-support activities, while building operational dashboards and management

Qualifications

• Bachelor's degree in Business, Finance, Information Systems, Analytics, or related field preferred.
• 4–7 years of business analysis, process improvement, or related experience.
• Experience documenting requirements, delivering cross-functional initiatives.

Responsibilities

• Analyze Credit Administration processes, policies, procedures, and business needs; document current-state activities; identify gaps and risks; recommend improvements.
• Develop and maintain business and operational documentation; translate complex info for varied audiences.
• Identify and advance AI, automation, and workflow opportunities; define use cases, risks, and success measures; support prioritization and implementation.

Skills

Business Analysis

Process Mapping

Documentation

Cross-Functional

Communication

Risk & Controls

Data Visualization

Stakeholder Mgmt

Education

Bachelor's degree in Business, Finance, Information Systems, Analytics, or related field

Tools

Jira

SharePoint

Power BI

Power Automate

Power Apps

Microsoft Copilot

Job description

SouthState Bank, N.A. in McKinney, TX seeks a Credit Business Analyst to support strategic initiatives across Credit Administration, leveraging AI, automation, and workflow tools to improve efficiency and decision-making.

You will document requirements, map processes, and partner with stakeholders to strengthen controls and deliver practical improvements. You will manage analysis, reporting, issue tracking, and project-support activities, while building operational dashboards and management