Credit Process & AI Automation Analyst

SSB002 SOUTHSTATE BANK, NATIONAL ASSOCIATION; McKinney (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

SouthState Bank, National Association seeks a Credit Business Analyst to support strategic initiatives within Credit Administration. You will analyze processes, document requirements, strengthen controls, and explore AI, automation, and workflow tools to boost efficiency and decision-making.

The role partners with stakeholders across Lending, Operations, Risk Management, Compliance, Internal Audit, and other areas to drive cross-functional initiatives, maintain documentation, and deliver

Qualifications

• 4–7 years of experience in business analysis, process improvement, or related functions.
• Experience documenting requirements, processes, and business recommendations.
• Ability to work with cross-functional teams and manage stakeholders.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Analyze Credit Administration processes and business needs.
• Document requirements, process maps, and procedures.
• Translate complex information for varied audiences.
• Identify opportunities to apply AI, automation, and workflow tools.
• Support cross-functional initiatives with stakeholders.
• Prepare status updates and management-ready materials.
• Develop reports and dashboards to monitor metrics.
• Maintain project milestones, risks, and action items.

Skills

Business analysis

Process improvement

Requirements elicitation

Data analysis

Stakeholder management

Documentation

Education

Bachelor's degree in Business, Finance, Information Systems, Analytics, or related field

Tools

Jira

SharePoint

Excel

PowerPoint

Word

Power BI

Power Automate

Power Apps

Job description

SouthState Bank, National Association seeks a Credit Business Analyst to support strategic initiatives within Credit Administration. You will analyze processes, document requirements, strengthen controls, and explore AI, automation, and workflow tools to boost efficiency and decision-making.

The role partners with stakeholders across Lending, Operations, Risk Management, Compliance, Internal Audit, and other areas to drive cross-functional initiatives, maintain documentation, and deliver