Credit Administrative Assistant

The Kendall Group; Portage (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

The Kendall Group is seeking a Credit Administrative Assistant to support the Credit team with processing credit applications, setting up customer accounts, and performing accurate data entry. You will communicate with customers and Owner-Associates to resolve items, collaborate with internal teams, and maintain service excellence in a fast-paced environment.

Ideal candidates are entry-level, with a high school diploma, proficiency in MS Office and Excel, and strong organizational and

Qualifications

• Entry-level position suitable for recent graduates.
• High School Diploma or GED required.
• Proficiency with MS Office and Excel; attention to detail.
• Highly organized with ability to multi-task in a fast-paced environment.
• Strong verbal and written communication skills.

Responsibilities

• Answer telephone calls, monitor and distribute emails and correspondence
• Respond to customer requests
• Process credit applications
• Set up new customer accounts
• Handle requested customer forms and certified/returned mail
• Assist with managing customer tax exemption forms and taxability status
• Generate notices as required by construction lien statutes
• Perform general administrative tasks for the Credit Department
• Other duties as assigned

Skills

Customer service

Problem solving

Detail oriented

Self-motivated

Communication skills

Organization

Education

High School Diploma or GED

Tools

MS Office

Excel

Job description

About The Kendall Group

The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.

Why The Kendall Group?

Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.

Role Summary: The Credit Administrative Assistant supports the Credit team by processing credit applications, setting up customer accounts, and ensuring accurate and timely data entry. This role communicates with customers and Owner-Associates to resolve open items, collaborates with internal teams, and maintains a high level of service excellence. The position requires strong organization, attention to detail, and the ability to multi-task in a fast-paced environment. The Credit Administrative Assistant utilizes Microsoft Office and ERP systems to complete daily administrative and credit-related tasks while contributing to overall credit operations and customer support.

Exciting Work You Will Do:

The essential duties and responsibilities of the Credit Administrative Assistant position will consist of, but are not limited to, the following:

• Answer telephone calls, monitor and distribute emails and correspondence
• Respond to customer requests
• Process credit applications
• Set up new customer accounts
• Handle requested customer forms and certified/returned mail
• Assist with managing customer tax exemption forms and taxability status
• Generate notices as required by construction lien statutes
• Perform general administrative tasks for the Credit Department
• Other duties as assigned

Competencies you possess:

• Excellent customer service skills
• Problem solving
• Results oriented
• Detail oriented
• Self-motivated

What you'll need:

• Work Experience: Entry-level
• Education: High School Diploma or GED
• Analytics/Computer Skills: Competency with MS Office and Excel; attention to detail
• Organization Skills: Highly organized; ability to multi-task in a fast-paced environment
• Cross-functional Skills: Ability to work effectively across functions; strong customer service orientation
• Communication Skills: Strong verbal and written communication skills
• Physical, Mental & ; Visual Skills: Ability to see, talk, hear, and sit for 8 hours
• Physical Environment: Normal office environment
• Travel: Occasional travel

Qualifications we prefer but don't require:

• Prior administrative experience

The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.