Regional Credit Manager

The Kendall Group; Seven Stars (PA); On-site; USD 90,000 - 135,000; Full time

Job summary

The Kendall Group is seeking a Regional Credit Manager to lead the credit function across multiple states. You will manage credit risk, set credit limits, optimize collections, and partner with Sales to streamline onboarding and credit processes.

Travel to regional locations is required as needed. Ideal candidates bring 5+ years in credit/AR or financial risk, plus 2+ years of leadership experience, strong analytical and communication skills, and a solid understanding of lien and tax

Qualifications

• 5+ years in credit, AR or financial risk; 2+ years in leadership.
• Proficiency with Microsoft Office; knowledge of credit policy, financial analysis, and AR management.
• Highly organized, detail-oriented; able to work in fast-paced, evolving environments.
• Cross-functional teamwork: drive consensus and strong internal/external customer service.

Responsibilities

• Provide leadership, growth, and mentoring for a multi-state credit team.
• Manage credit risk across the regional customer portfolio and set credit limits.
• Oversee regional collection activities per strategy and escalations.
• Apply lien statutes, bankruptcy rules, and state sales tax regulations.
• Manage receivables performance and reduce days sales outstanding (DSO).
• Collaborate with Sales to streamline onboarding and credit processes.
• Travel to regional locations to support sales alignment.

Skills

Credit risk

Leadership

Financial analysis

AR management

Communication

Education

High school diploma

Tools

Microsoft Excel

Microsoft Office

Job description

About The Kendall GroupThe Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.Why The Kendall Group?Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.Role Summary: Reporting to the Director of Credit Services, the Regional Credit Manager leads the company’s credit functions for assigned business units, manages credit risk, supports profitable sales growth, and optimizes working capital. This role works cross-functionally to deliver consistent, efficient, and customer-oriented credit processes, enforcing strong governance and financial discipline. The Regional Credit Manager will lead a team of Credit Analysts and Credit Administrative Assistants.Exciting work you will do:The essential duties and responsibilities of the Regional Credit Manager will consist of, but are not limited to, the following:As a leader, model the following behaviors with your team:Provide leadership, direction, growth, and mentoring for a multi-state credit teamAdhere to our company values of Success Beyond the Sale, Partnership as a Promise, We Do What We Say, Legacy of Impact, and Purpose-Driven ProgressInvest in self-growth through participating in continuous improvement, learning, and developmentManage credit risk across the assigned regional customer portfolio, including evaluating creditworthiness, establishing appropriate credit limits, and monitoring credit exposure to mitigate financial riskManage regional collection activities in alignment with established strategy, including prioritizing delinquent accounts, directing customer outreach, and managing appropriate escalationsApply working knowledge of lien statutes, bankruptcy requirements, and sales tax regulations in managing customer accounts, including overseeing the lien process and determining when appropriate action is requiredManage receivables performance for the assigned region, with a focus on improving days sales outstanding (DSO) and reducing aging balancesBalance credit risk with customer and business needs, exercising sound judgment to support strong customer relationships while protecting the company’s financial interestsPrepare reports for management reviewCollaborate with Sales to streamline customer onboarding and credit processesTravel to regional locations to support sales alignmentEnsure adherence to established credit policies, internal controls, and documentation requirements across the assigned regionOther duties as assignedundefinedCompetencies you possess:Customer FocusResults, Action OrientedAccountability and responsibilityTeamwork and collaborationDeveloping TalentManagerial CourageBuilding Team MoraleAwareness of the needs of othersEstablishing RelationshipsDelegating ResponsibilityPlanning and organizingPriority SettingDecision QualityWhat you’ll need:Work Experience: 5 years’ experience in credit, AR or financial risk management; 2 years of leadership experienceEducation: High school diploma or equivalentAnalytics/Computer Skills: Proficiency with Microsoft Office Suite; strong knowledge of credit policy, financial analysis, and receivables management; ability to balance risk with sales and customer needs; strong business judgment; ability to assess and implement technological tools to aid in collections and AR management; possess a general understanding of lien statuses, bankruptcy laws and state sales tax rulesOrganization Skills: Highly organized detail-oriented; ability to work in fast-paced, continuously evolving, and at times ambiguous, environmentsCross-functional skills: Ability to work well cross-functionally, while driving teams to timely consensus provides excellent internal and external customer service; maintains a level of approachability to build relationships across teams; financial acumen, strong collaborationCommunication Skills: Strong verbal and written communication skillsPhysical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. Ability to see, talk and hearAbility to sit for 8 hours a dayPhysical Environment: Normal office environmentTravel: Travel as needed to engage with team and salesSkills we prefer but don’t require:Experience: 7 years’ experience in credit, AR or financial risk management; 3+ years of leadership experience; experience with credit/AR systems and analytics tools; experience managing multi-location teamsThe Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.