Credible Messenger Specialist — School Arrivals & Dismissals

Research Foundation of The City University of New York; New York (NY); On-site; USD 40,000 - 57,000; Part time

Benefits offered by this job

RFCUNY Benefits

Job summary

Research Foundation of The City University of New York (RFCUNY) seeks a part-time Credible Messenger to support school arrival and dismissal at NYC public schools. The two-person team will foster safe transitions, engaging with students through positive presence and de-escalation techniques.

The role involves collaboration with MSW Field Providers, program leadership, and school staff. A bachelor’s degree is required, with advanced degree preferred, and a schedule of approximately 17 hours per

Qualifications

• Experience developing positive, trusting relationships with adolescents and young adults.
• Commitment to required training, supervision, professional boundaries, and CAT/RFCUNY safety protocols.
• Strong communication, listening, judgment, and interpersonal skills.
• Ability to work collaboratively with social workers, school personnel, community partners, and program leadership.
• Bachelor’s degree required.
• Advanced degree preferred.

Responsibilities

• Serve as a member of a two-person arrival and dismissal team with an assigned MSW Field Provider.
• Maintain a consistent, visible, and approachable presence during designated school arrival and dismissal periods.
• Build positive, trusting relationships with students and members of the school community.
• Observe the school environment and recognize situations that may affect student safety and well-being.
• Use appropriate, safe, and approved verbal engagement, redirection, conflict-resolution, and de-escalation strategies.
• Encourage positive communication and help students make choices that support safe transitions to and from school.
• Follow established safety and escalation procedures and communicate emerging concerns to appropriate school personnel and CAT supervisors.
• Work with the MSW Field Provider to identify students who may benefit from additional support and connect them to CAT’s case management and referral resources.
• Develop familiarity with school and community resources for young people.
• Participate in required planning, supervision, training, professional development, and program documentation.
• Other duties as assigned.

Skills

Youth relationship building

Communication skills

Team collaboration

Education

Bachelor’s degree required

Advanced degree preferred

Job description

Research Foundation of The City University of New York (RFCUNY) seeks a part-time Credible Messenger to support school arrival and dismissal at NYC public schools. The two-person team will foster safe transitions, engaging with students through positive presence and de-escalation techniques.

The role involves collaboration with MSW Field Providers, program leadership, and school staff. A bachelor’s degree is required, with advanced degree preferred, and a schedule of approximately 17 hours per