Part-Time Credible Messenger: School Arrival Lead

RFCUNY Research Foundation of the City University of New York; United States; On-site; USD 41,000 - 55,000; Part time

Benefits offered by this job

RFCUNY Employee Benefits and Accruals

Job summary

RFCUNY’s Creative Arts Team (CAT) seeks a part-time School Arrival & Dismissal Support Specialist (Credible Messenger) to work at NYC public schools during arrival and dismissal. You will help create a safe, welcoming environment, build positive relationships with students, and use de-escalation strategies under supervision of CAT leadership and an MSW Field Provider.

This role emphasizes collaboration with social workers, school staff, and community partners, with about 14–17 hours per week

Qualifications

• Experience developing positive, trusting relationships with adolescents and young adults.
• Strong communication, listening, judgment, and interpersonal skills.
• Ability to work collaboratively with social workers, school personnel, and program leadership.

Responsibilities

• Serve as a member of a two-person arrival and dismissal team with an assigned MSW Field Provider.
• Maintain a consistent, visible, and approachable presence during designated school arrival and dismissal periods.
• Build positive, trusting relationships with students and members of the school community.
• Observe the school environment and recognize situations that may affect student safety and well-being.
• Use appropriate, safe, and approved verbal engagement, redirection, conflict-resolution, and de-escalation strategies.
• Encourage positive communication and help students make choices that support safe transitions to and from school.
• Follow established safety and escalation procedures and communicate emerging concerns to appropriate school personnel and CAT supervisors.
• Work with the MSW Field Provider to identify students who may benefit from additional support and connect them to CAT's case management and referral resources.
• Develop familiarity with school and community resources for young people.
• Participate in required planning, supervision, training, professional development, and program documentation.
• Other duties as assigned.

Skills

Adolescent engagement

Communication skills

Team collaboration

De-escalation

Relationship-building

Observational skills

Education

Bachelor's degree

Advanced degree preferred

Job description

RFCUNY’s Creative Arts Team (CAT) seeks a part-time School Arrival & Dismissal Support Specialist (Credible Messenger) to work at NYC public schools during arrival and dismissal. You will help create a safe, welcoming environment, build positive relationships with students, and use de-escalation strategies under supervision of CAT leadership and an MSW Field Provider.

This role emphasizes collaboration with social workers, school staff, and community partners, with about 14–17 hours per week