Credentialing & Provider Assignment Coordinator

Texas Tech University - Health Sciences Center; Lubbock (TX); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health plans

Paid time off

Retirement plans

Wellness programs

Certified Mother-Friendly Workplace

Job summary

Texas Tech University Health Sciences Center is seeking a Section Coordinator of Credentialing and Assignment to support credentialing, privileging, provider assignment, and compliance for the Office of Strategic Initiatives (OSI).

The role requires a bachelor’s degree with experience in credentialing, privileging, and onboarding; strong organizational skills, confidentiality, and the ability to coordinate with hospitals, providers, and internal staff.

Qualifications

• Bachelor’s degree plus two (2) years related experience; OR a combination of education and/or related experience to equal six (6)years.
• Three years of experience with healthcare provider credentialing, recredentialing, primary source verification, and/or privileging.
• Three years of experience with contract administration, healthcare operations, or a related function requiring collaboration with multiple stakeholders.
• Experience serving as a primary liaison between providers, healthcare facilities, vendors, or internal stakeholders to coordinate operations and resolve issues.
• Knowledge of provider onboarding, licensure and certification tracking, credentialing files, and audit-ready documentation.

Responsibilities

• Coordinate initial credentialing and recredentialing activities for healthcare providers and professional staff to support compliance with organizational and regulatory requirements.
• Facilitate provider privileging processes by serving as a liaison among hospitals, credentialing personnel, and providers to ensure timely communication and documentation.
• Serve as the primary point of contact for telehealth and onsite OSI provider assignments, coordinating scheduling, logistics, and related communications.
• Support provider onboarding activities, including coordinating required documentation, tracking progress, and assisting with newprovider setup.
• Review and reconcile timekeeping records to ensure accuracy and compliance with departmental and organizational processes.
• Assist with invoice processing, tracking, and related administrative functions to support departmental operations.
• Maintain credentialing, privileging, and provider records, ensuring information is accurate, current, and appropriatelydocumented.
• Support audits, investigations, and risk management activities by gathering records, researching information, and maintainingrequired documentation.
• Collaborate with providers, healthcare facilities, and internalstakeholders to resolve issues, answer inquiries, and supportefficient department operations.
• Complete assigned responsibilities accurately and withinestablished timelines while maintaining a high level of customerservice, compliance, and operational support.

Skills

Highly organized

Confidentiality awareness

Clear communication

Education

Bachelor's degree

2+ years related experience

Job description

Texas Tech University Health Sciences Center is seeking a Section Coordinator of Credentialing and Assignment to support credentialing, privileging, provider assignment, and compliance for the Office of Strategic Initiatives (OSI).

The role requires a bachelor’s degree with experience in credentialing, privileging, and onboarding; strong organizational skills, confidentiality, and the ability to coordinate with hospitals, providers, and internal staff.