Creator Ops & Projects Lead - E-commerce Strategy (US)

TikTok; Los Angeles (CA); On-site; USD 116,000 - 258,000; Full time

Job summary

TikTok seeks an experienced Project Manager for the US E-commerce team. You will drive Operations Strategy initiatives, streamline productivity, and oversee strategic cross-functional projects across creator operations.

Responsibilities include data-driven decision making, performance tracking, and building efficient processes. This role offers impact in a fast-paced tech company with global reach and strong benefits.

Qualifications

• Bachelor’s degree in Business, Economics, Marketing, Data Science, or related field.
• Strong analytical skills with a data-driven mindset to guide decisions.
• Experience in program/project management, consulting, change management, or operations strategy.
• Proven ability to manage projects from inception through implementation; process optimization.
• Experience collaborating with cross-functional teams.
• Proficiency in MS Office Suite and SQL/BI tools to translate data into actions.

Responsibilities

• Develop in-depth knowledge of e-commerce creator operations, workflows, and systems.
• Use data-driven insights to inform decisions, track performance, and uncover improvements.
• Collaborate with cross-functional teams to align on priorities and execute business strategies.
• Identify and implement ways to optimize operational processes and increase productivity.
• Establish best-in-class frameworks for cross-team collaboration and ways of working.

Skills

Analytical thinking

Data-driven mindset

Program management

Cross-functional collaboration

Process optimization

Change management

Stakeholder management

Communication

Education

Bachelor’s degree in Business, Economics, Marketing, Data Science, or related field

Tools

MS Excel

MS Word

MS Outlook

MS PowerPoint

MS Project

SQL

Looker

Tableau

Job description

TikTok seeks an experienced Project Manager for the US E-commerce team. You will drive Operations Strategy initiatives, streamline productivity, and oversee strategic cross-functional projects across creator operations.

Responsibilities include data-driven decision making, performance tracking, and building efficient processes. This role offers impact in a fast-paced tech company with global reach and strong benefits.