Creator Operations & Projects PM — US E-commerce

TikTok; New York (NY); On-site; USD 163,000 - 272,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid parental leave

Job summary

TikTok is seeking an experienced Project Manager for its US E-commerce team to drive Operations Strategy initiatives and deliver cross-functional improvements. You will streamline processes, oversee strategic projects, and enable efficient collaboration across teams.

The role emphasizes workflow management, data-driven decision making, and driving productivity enhancements in a fast-paced digital environment. NYC presence is expected for this role.

Qualifications

• Bachelor's degree in Business, Economics, Marketing, Data Science, or related field.
• Strong analytical skills with a data-driven mindset; able to leverage metrics to guide decisions.
• Experience in program/project management, consulting, change management, or operations strategy.
• Demonstrated ability to manage projects from inception through successful implementation.
• Proficiency in Excel, Word, Outlook, PowerPoint, MS Project, SQL, Looker/Tableau to translate data into actions.

Responsibilities

• Develop in-depth knowledge of e-commerce creator operations, workflows, and systems.
• Use data-driven insights to inform decisions, track performance, and uncover improvement opportunities.
• Collaborate with cross-functional teams to align on priorities and execute business strategies.
• Identify and implement ways to optimize operational processes and increase productivity.
• Establish best-in-class frameworks for cross-team collaboration and ways of working.

Skills

Analytical mindset

Cross-functional collaboration

Data-driven decision making

Project management

Process optimization

Education

Bachelor's degree in Business, Economics, Marketing, Data Science, or related field

Tools

Excel

Word

Outlook

PowerPoint

MS Project

SQL

Looker

Tableau

Job description

TikTok is seeking an experienced Project Manager for its US E-commerce team to drive Operations Strategy initiatives and deliver cross-functional improvements. You will streamline processes, oversee strategic projects, and enable efficient collaboration across teams.

The role emphasizes workflow management, data-driven decision making, and driving productivity enhancements in a fast-paced digital environment. NYC presence is expected for this role.