Creator Experience & Moderation Lead

TikTok; Los Angeles (CA); On-site; USD 116,000 - 258,000; Full time

Job summary

TikTok LIVE Ecosystem is seeking an experienced leader in LA to balance enforcement with creator experience across the LIVE ecosystem. You will lead a team to drive data-informed improvements and partner with Product, Policy, Data Science, and Ops to align priorities.

You will translate insights into clear strategies, own core creator experience metrics, and scale education initiatives to reduce violations while preserving a vibrant creator ecosystem on the platform.

Qualifications

• 5+ years of experience in content safety, quality, moderation, monetization, or related domains.
• 3+ years of experience leading and developing high-performing teams.
• Experience working on UGC and/or PGC products, with a strong understanding of content ecosystems.
• Strong stakeholder management skills, with the ability to drive alignment across complex cross-functional environments.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable strategy and drive data-informed execution.
• Excellent communication skills with the ability to influence stakeholders across different levels.

Responsibilities

• Lead and develop a team to balance enforcement effectiveness with creator experience.
• Drive high-impact initiatives to improve creator experience within enforcement and moderation systems.
• Define and scale creator education initiatives to improve understanding of policies and enforcement mechanisms, reducing avoidable violations.
• Own core creator experience metrics, and drive continuous improvement through data-driven strategies.
• Translate data insights into clear strategies and actionable team priorities.
• Partner with cross-functional stakeholders (Product, Ops, Policy, Data Science, etc.) to drive alignment and ensure successful delivery of initiatives.
• Navigate competing priorities and constraints across stakeholders to make informed decisions and drive outcomes.
• Drive clear and effective communication across teams and leadership to ensure alignment and transparency.

Skills

Stakeholder management

Analytical thinking

Communication

Team leadership

Content policy understanding

Education

BA/BS degree

Tools

SQL

Tableau

Job description

TikTok LIVE Ecosystem is seeking an experienced leader in LA to balance enforcement with creator experience across the LIVE ecosystem. You will lead a team to drive data-informed improvements and partner with Product, Policy, Data Science, and Ops to align priorities.

You will translate insights into clear strategies, own core creator experience metrics, and scale education initiatives to reduce violations while preserving a vibrant creator ecosystem on the platform.