Creative Resource & Talent Operations Manager

Rozgoo; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

The Story Shack is a modern, low-overhead creative studio looking for a Resource Manager to join forces with the Head of Community. You will manage a 300-person talent network, coordinate resourcing, and help with budgeting, invoicing, and relationships to ensure projects have the right people at the right time.

You will handle outreach, availability checks, project matching, and administrative tasks while supporting project managers, account managers, and producers in a fast-growing agency

Qualifications

• Experience in a creative agency, studio, or production environment with resourcing responsibilities.
• Outstanding communication and organizational skills.
• Capable of managing multiple tasks and projects simultaneously.
• Detail-oriented, especially with financials and scheduling.
• Collaborative, low-ego attitude supporting others' workflows.
• Genuine interest in advertising and film industries and building talent relationships.
• Familiarity with talent databases, project management tools, and invoicing/accounting software is a plus.
• Existing relationships within the creative production community are a plus.

Responsibilities

• Manage daily tasks for our 300-person creative community, including outreach to freelance talent such as creative directors, copywriters, directors, cinematographers, photographers, producers, designers, and more – including initial outreach, scheduling, and follow-up.
• Run availability and rate checks across our talent network for upcoming projects, keeping records accurate and up to date.
• Support creative resourcing with Project Managers, Account Managers, and Producers by helping match the right talent to the right projects based on skill set, client needs, availability, and budget.
• Handle financial administration, including invoice monitoring, payment tracking, and flagging discrepancies.
• Maintain organized, up-to-date talent and project databases.
• Serve as a first point of contact for talent inquiries and applications, while helping build and maintain strong relationships across our creative community.

Skills

Creative agency experience

Communication skills

Organizational skills

Multi-tasking

Attention to detail

Team collaboration

Advertising industry interest

Talent databases

PM tools

Invoicing software

Industry relationships

Tools

Invoicing software

Project management tools

Job description

The Story Shack is a modern, low-overhead creative studio looking for a Resource Manager to join forces with the Head of Community. You will manage a 300-person talent network, coordinate resourcing, and help with budgeting, invoicing, and relationships to ensure projects have the right people at the right time.

You will handle outreach, availability checks, project matching, and administrative tasks while supporting project managers, account managers, and producers in a fast-growing agency