Creative Resource Manager

Invisible Dynamics; Los Angeles (CA); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Unlimited PTO

Job summary

Invisible Dynamics is seeking a Creative Resource Manager to serve as the operational backbone of the creative department. You will ensure the right people are on the right work across LA, New York, and London, balancing workloads and maintaining visibility of capacity.

You will partner with Creative Leadership and Client Services to build processes, tools, and a resourcing rhythm that scales with the business, without tracking time or billing hours.

Qualifications

• Experience in creative agencies, production environments, or complex creative orgs.
• Ability to design and implement clear processes for resourcing.
• Strong listening, relationship-building and capacity planning skills.

Responsibilities

• Forecast resource needs with visibility across offices.
• Maintain a live capability map for the creative department.
• Coordinate freelance or external talent when gaps exist.
• Flag capacity gaps to inform hiring and pacing of work.
• Manage real-time capacity and workload across LA, NYC, and London.
• Develop and refine resourcing processes and tools across the team.

Skills

Resource forecasting

Cross-office collaboration

Communication

Change management

Job description

Invisible Dynamics (ID), founded in 2023, is a next-generation brand transformation consultancy combining the rigor of management consulting, the storytelling power of a creative studio, the technical expertise of a digital product agency, and the executional precision of a production house. Headquartered in a 10,000 sq. ft. LA studio, ID operates across LA, NYC, London, and Vancouver with an 80+ person team.

Our Core Values

How you do anything is how you do everything.

We combine commerce, culture and creativity.

Communication is the key to collaboration.

Rome took time.

Co-founders mindset

Smiling is contagious.

Purpose

As Creative Resource Manager at Invisible Dynamics, you will be the operational backbone of our creative department — ensuring that the right people are on the right work at the right time, across a growing creative team spanning various locations and time zones. This is a relationship-first, systems-minded role.

You will work in close partnership with the Creative Leadership team and Client Services team to maintain visibility across workloads, flag pressure points before they become problems, and build the processes and tools that allow our creative teams to focus on what they do best. Because we don't track time or bill hours, your intelligence will come from active listening, trusted relationships, and a deep understanding of how work moves through our organization. Your ability to earn the confidence of creative leads while driving operational clarity is what makes this role work.

This role reports into Client Services and is fundamentally oriented around process, communication, and organizational health — bringing the rigor and discipline that enables creative-led teams to thrive at scale.

You are an experienced resource or operations professional with a background in creative agencies, production environments, or complex creative organizations — and a genuine understanding of how creative teams work, think, and communicate. You know how to navigate between the process-driven world of operations and the relationship-driven world of creative work without losing credibility in either.

You are:

A natural connector and communicator — someone who builds trust quickly across disciplines and knows how to have honest, productive conversations about capacity, priorities, and workload without creating tension

Operationally sharp — able to design and implement clear, practical processes that stick, and comfortable introducing tools and systems that improve how a team works without overcomplicating it

Proactive by instinct — you don't wait for problems to surface; you're already tracking the signals and flagging what's coming before it becomes a fire

Calm under pressure — comfortable triaging competing priorities and helping leaders make fast, clear resourcing decisions in ambiguous or fast-changing situations

Detail-oriented without being rigid — you hold a lot of moving parts simultaneously and keep them organized, but you adapt when the work demands it

Cross-office and cross-cultural in your approach — experienced working across time zones and geographically distributed teams, understanding how to maintain rhythm and communication at a distance

Responsibilities

Resource Forecasting

Work closely with Client Services and Leadership to understand the pipeline and anticipate upcoming resource needs — building forward-looking visibility rather than managing reactively

Maintain a living capability and skills map across the creative department to enable fast, accurate matching of people to projects

Identify when internal capacity is insufficient and support the coordination of freelance or external talent to fill gaps — including onboarding and integrating external resources into the project rhythm

Flag recurring structural gaps (skill sets, seniority levels, office coverage) to the MD to inform hiring planning

Maintain a real-time, holistic view of creative team capacity and workload across all three offices — Los Angeles, New York, and London

Ensure each member of the creative team has a balanced workload that reflects their skillset, seniority, and current bandwidth

Partner with creative leadership and Client Services to align resource allocation with project demand — ensuring the team is set up to deliver at the highest level on every engagement

Proactively identify resource gaps, overlaps, and misalignments before they impact work quality or team health

Resource Communication & Change Management

Own the communication of resource changes across the creative department — ensuring every team member and lead has the information they need to keep work moving

Facilitate a regular resourcing cadence with creative leads across all offices — maintaining consistent check-ins that surface capacity intelligence across time zones

Support new hire integration into the resourcing rhythm, helping team members understand how work flows at ID from day one

Act as a first point of escalation when resourcing challenges arise — assessing the situation, proposing solutions, and supporting leaders in making fast decisions

Help manage competing priorities across concurrent projects and offices, keeping Client Services and creative leadership aligned when trade-offs are required

Support the broader Client Services team in ensuring creative teams always have the context and clarity they need to deliver

Resource Operations

Develop, implement, and continuously refine the processes, tools, and systems that govern how resourcing works across the creative department

Identify and evaluate technology solutions that improve resourcing visibility and communication at scale — and lead their adoption across the team

Operationalize key workflows across the creative department, working with creative leadership to embed new processes in a way that earns buy-in rather than resistance

Document resourcing standards and best practices to create consistency and institutional knowledge as the team grows

Logistical Requirements

The Creative Resource Manager will be based out of our Los Angeles office, with a commitment to in-person collaboration. Monday–Thursday required in office; optional work-from-home Fridays. The salary range for this role is $120,000-$140,000 annually (based on location and experience) with medical, dental, vision, life insurance and unlimited PTO. Travel (US and international) may be required. As a full-time employee, extended hours—including evenings and weekends—may be necessary to meet client deadlines and production timelines.

Invisible Dynamics is a next generation brand transformation consultancy. We help brands shape the future.