Creative Resource Lead — Capacity & Talent Orchestrator

Tonic3; Schaumburg (IL); Hybride; USD 80 000 - 100 000; Plein temps

Avantages offerts par ce poste

Comprehensive Medical, Dental & Vision

401(k)

Generous Paid Time Off

Volunteer Time Off

Equipment Provided

Training Budget

Résumé du poste

Tonic3 is seeking a Resource Manager to orchestrate staffing across creative, project management, and operations teams in Schaumburg, IL. You’ll balance workloads and forecast capacity to keep campaigns on track, partnering with cross-functional leads to align talent with business priorities.

The role emphasizes optimizing staffing, improving clarity in operations, and sustaining high performance in a fast-paced agency environment.

Qualifications

• 5+ years in resource management, project management, or traffic management.
• Bachelor’s degree in Business, Marketing, Communications/Advertising, or related field.
• Agency experience required; strong understanding of creative workflows and marketing production processes.

Responsabilités

• Manage creative resourcing across assigned channels, aligning project needs with team capacity.
• Oversee intake of resource requests and assign designers, writers, motion artists, strategists based on availability and skills.
• Monitor team utilization and proactively identify gaps, overload risks, and bottlenecks.
• Forecast future resource needs based on pipeline work, project plans, and business priorities.
• Collaborate with project managers and creative leads to reprioritize assignments as timelines shift.
• Facilitate communications to review workloads, dependencies, and blockers.
• Create visibility into resourcing plans and maintain capacity dashboards and reports.
• Leverage resource management tools to support scheduling, allocation, and workforce planning.
• Recommend hiring or upskilling strategies to address skill gaps or evolving needs.
• Escalate and resolve capacity risks before they affect delivery.
• Support high-priority projects by coordinating resourcing plans and timelines.
• Participate in kickoff and review meetings to ensure team alignment and staffing readiness.
• Champion workload balance and team wellbeing across creative teams.
• Advocate for staffing decisions that support quality, efficiency, and growth.

Connaissances

Resource management

Project management

Traffic management

Stakeholder communication

Formation

Bachelor's degree in Business/Marketing/Communications

Outils

Resource management software

Project management tools

Description du poste

Tonic3 is seeking a Resource Manager to orchestrate staffing across creative, project management, and operations teams in Schaumburg, IL. You’ll balance workloads and forecast capacity to keep campaigns on track, partnering with cross-functional leads to align talent with business priorities.

The role emphasizes optimizing staffing, improving clarity in operations, and sustaining high performance in a fast-paced agency environment.