Creative Projects Lead & Workflow Strategist

Acrisure; Grand Rapids (MI); On-site; USD 123,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Paid time off

Wellness resources

Job summary

Acrisure is seeking a highly organized Creative Project Manager to anchor our growing in-house creative team in Grand Rapids. You will bridge marketing, creative, and business stakeholders, guiding projects from intake to delivery across web, digital, print, video, and events.

The role blends project management, process-building, and relationship management in a fast-paced, collaborative environment. On-site work supports close cross-functional partnership and high-quality output.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business, Design, or related field.
• 5+ years of project management experience within a creative, marketing, agency, or in-house brand environment.
• Proven experience managing multiple complex projects simultaneously.
• Strong understanding of creative development processes, production workflows, and campaign execution.
• Exceptional organizational, communication, and stakeholder management skills.
• Experience with project management platforms such as Monday.com, Asana, Workfront, Jira, or similar tools.
• Ability to influence without direct authority and build alignment across cross-functional teams.

Responsibilities

• Manage the end-to-end lifecycle of creative projects, from intake and prioritization through execution and delivery.
• Develop and maintain project timelines, resource plans, and production schedules.
• Coordinate multiple concurrent workstreams across brand, content, digital, events, internal communications, and campaign initiatives.
• Monitor project health, identify risks, and proactively resolve bottlenecks.
• Ensure deadlines, milestones, and stakeholder expectations are consistently met.
• Own and continuously improve creative intake, briefing, review, and approval processes.
• Partner with creative leadership to establish scalable workflows, SLAs, and project governance.
• Maintain project management systems and reporting dashboards.
• Facilitate weekly status meetings, project reviews, and resource planning discussions.
• Drive operational excellence across the creative organization.
• Serve as a point of contact between the creative team and business partners.
• Translate business needs into actionable project plans and creative deliverables.
• Manage stakeholder communications, timelines, approvals, and expectations.

Skills

Project management

Stakeholder management

Cross-functional collaboration

Communication

Education

Bachelor’s degree in Marketing/Communications/Business/Design

Tools

Monday.com

Asana

Workfront

Jira

Job description

Acrisure is seeking a highly organized Creative Project Manager to anchor our growing in-house creative team in Grand Rapids. You will bridge marketing, creative, and business stakeholders, guiding projects from intake to delivery across web, digital, print, video, and events.

The role blends project management, process-building, and relationship management in a fast-paced, collaborative environment. On-site work supports close cross-functional partnership and high-quality output.