Creative Project Manager

Acrisure; Chicago (IL); On-site; USD 123,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

FSA/HSA

Job summary

Acrisure is seeking a Creative Project Manager to serve as the operational hub between marketing, creative, communications, and business stakeholders. You will drive end-to-end project delivery across web, digital, print, video, and events, balancing speed with quality.

Ideal candidates bring 5+ years in creative project management, strong process know-how, and proven ability to manage multiple complex initiatives while maintaining strong stakeholder relationships.

Qualifications

• Bachelor's degree in Marketing, Communications, Business, Design, or related field.
• 5+ years of project management experience within a creative, marketing, agency, or in-house brand environment.
• Proven experience managing multiple complex projects simultaneously.
• Strong understanding of creative development processes, production workflows, and campaign execution.
• Exceptional organizational, communication, and stakeholder management skills.
• Experience with project management platforms such as Monday.com, Asana, Workfront, Jira, or similar tools.
• Ability to influence without direct authority and build alignment across cross-functional teams.

Responsibilities

• Manage the end-to-end lifecycle of creative projects, from intake and prioritization through execution and delivery.
• Develop and maintain project timelines, resource plans, and production schedules.
• Coordinate multiple concurrent workstreams across brand, content, digital, events, internal communications, and campaign initiatives.
• Monitor project health, identify risks, and proactively resolve bottlenecks.
• Ensure deadlines, milestones, and stakeholder expectations are consistently met.
• Own and continuously improve creative intake, briefing, review, and approval processes.
• Partner with creative leadership to establish scalable workflows, SLAs, and project governance.
• Maintain project management systems and reporting dashboards.
• Facilitate weekly status meetings, project reviews, and resource planning discussions.
• Drive operational excellence across the creative organization.
• Serve as a point of contact between the creative team and business partners.
• Translate business needs into actionable project plans and creative deliverables.
• Manage stakeholder communications, timelines, approvals, and expectations.
• Build strong partnerships across Brand, Corporate Marketing, Communications, Product Marketing, HR, Sales, and executive leadership.
• Track team capacity and workload across internal team, freelancers, agencies, and production partners.
• Help prioritize work based on business impact, urgency, and available resources.
• Recommend staffing and resourcing solutions to support evolving business needs.
• Establish and monitor key operational metrics including throughput, utilization, turnaround time, and on-time delivery.
• Provide regular reporting and insights to creative and marketing leadership.
• Identify opportunities to improve efficiency, collaboration, and overall team performance.

Skills

PM experience

Cross-functional

Stakeholder mgmt

Process improvement

Education

Bachelor's in Marketing or related

Tools

Monday.com

Asana

Workfront

Jira

Job description

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

Job Description

Acrisure is a global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Position Overview

Acrisure is seeking a highly organized, proactive, and collaborative Creative Project Manager to help scale and optimize our growing in-house creative team. This role will serve as the operational hub between marketing, creative, communications, digital, and business stakeholders, ensuring projects move efficiently from intake through delivery across multiple channels; web, digital, print, video, motion, events, etc. The ideal candidate is equal parts project manager, process builder, and relationship manager. They thrive in fast-paced environments, can balance multiple priorities, and bring structure to complex workflows without sacrificing creativity. This role is critical to helping Acrisure deliver high-quality creative work on time, on budget, and aligned to strategic business objectives.

Key Responsibilities

Project & Workflow Management

• Manage the end-to-end lifecycle of creative projects, from intake and prioritization through execution and delivery.
• Develop and maintain project timelines, resource plans, and production schedules.
• Coordinate multiple concurrent workstreams across brand, content, digital, events, internal communications, and campaign initiatives.
• Monitor project health, identify risks, and proactively resolve bottlenecks.
• Ensure deadlines, milestones, and stakeholder expectations are consistently met.

Creative Operations

• Own and continuously improve creative intake, briefing, review, and approval processes.
• Partner with creative leadership to establish scalable workflows, SLAs, and project governance.
• Maintain project management systems and reporting dashboards.
• Facilitate weekly status meetings, project reviews, and resource planning discussions.
• Drive operational excellence across the creative organization.

Stakeholder Management

• Serve as a point of contact between the creative team and business partners.
• Translate business needs into actionable project plans and creative deliverables.
• Manage stakeholder communications, timelines, approvals, and expectations.
• Build strong partnerships across Brand, Corporate Marketing, Communications, Product Marketing, HR, Sales, and executive leadership.

Resource & Capacity Planning

• Track team capacity and workload across internal team, freelancers, agencies, and production partners.
• Help prioritize work based on business impact, urgency, and available resources.
• Recommend staffing and resourcing solutions to support evolving business needs.

Reporting & Performance

• Establish and monitor key operational metrics including throughput, utilization, turnaround time, and on-time delivery.
• Provide regular reporting and insights to creative and marketing leadership.
• Identify opportunities to improve efficiency, collaboration, and overall team performance.

Qualifications

Required

• Bachelor's degree in Marketing, Communications, Business, Design, or related field.
• 5+ years of project management experience within a creative, marketing, agency, or in-house brand environment.
• Proven experience managing multiple complex projects simultaneously.
• Strong understanding of creative development processes, production workflows, and campaign execution.
• Exceptional organizational, communication, and stakeholder management skills.
• Experience with project management platforms such as Monday.com, Asana, Workfront, Jira, or similar tools.
• Ability to influence without direct authority and build alignment across cross-functional teams.

Preferred

• Experience supporting an in-house creative agency or corporate brand team.
• Familiarity with design and content development workflows.
• Experience with project management tools, specifically Monday.com and Workfront.
• Experience managing agency partners, freelancers, and external vendors.
• PMP certification or equivalent project management training.
• Experience in financial services, insurance, fintech, or highly regulated industries.

Success in This Role

Within the first year, you will

• Establish consistent intake and prioritization processes across the creative team.
• Improve project visibility and stakeholder communication.
• Increase on-time delivery and operational efficiency.
• Help scale the creative function to support Acrisure's evolving brand and business priorities.
• Become a trusted partner to marketers, communicators, and creative leaders across the organization.

Pay Details:

The base compensation range for this position is $122,995 - $160,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children’s Hospital in Pittsburgh, Pennsylvania and Blythedale Children’s Hospital in Valhalla, New York.

Employee Benefits

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [e-mail].

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.