Creative Ops Coordinator: Resource & Talent Orchestrator

Monks; Dublin (CA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Monks is seeking an Operations Coordinator to join one of our largest client teams, overseeing resource allocation across multiple projects and disciplines, balancing availability, skills, and budgets. You will partner with Ops Lead, Account, and Production teams to build staffing plans, challenge requests when needed, and ensure smooth onboarding for freelancers.

The role requires strong English, autonomous problem-solving, and experience with Monday.com and NetSuite in a fast-paced agency

Qualifications

• Strong understanding of staffing needs across multiple projects.
• Ability to manage multiple requests and priorities simultaneously.
• Excellent written and spoken English with global stakeholders.

Responsibilities

• Own resource allocation across multiple projects and disciplines, balancing availability, skills, utilisation, timelines, and business priorities.
• Partner with your Ops Lead, as well as Account + Production, to understand project needs and build effective staffing plans.
• Assess briefs and scopes critically, challenging staffing requests when needed and recommending the right roles, allocations and timing for the work.
• Navigate competing priorities and resource constraints, negotiating with stakeholders and proactively proposing viable alternatives.
• Maintain accurate visibility of bookings, availability, and capacity to support fast and informed staffing decisions.
• Oversee the onboarding and offboarding experience for freelancers and new team members to ensure a smooth transition.

Skills

Resource allocation

Stakeholder management

English fluency

Organisational skills

Tools

Monday.com

NetSuite

Job description

Monks is seeking an Operations Coordinator to join one of our largest client teams, overseeing resource allocation across multiple projects and disciplines, balancing availability, skills, and budgets. You will partner with Ops Lead, Account, and Production teams to build staffing plans, challenge requests when needed, and ensure smooth onboarding for freelancers.

The role requires strong English, autonomous problem-solving, and experience with Monday.com and NetSuite in a fast-paced agency