Creative Operations Manager — Remote, Temporary

LAZY BOY AGENCY; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

LAZY BOY AGENCY is seeking a Creative Operations Manager to cover the Creative Operations lead during a temporary leave. You will own day-to-day tactical execution of creative projects across channels, from intake through delivery, coordinating with designers, writers, video producers, and marketers.

The role emphasizes operational rigor, attention to detail, and the ability to scale workflows with automation and AI-powered tools, while balancing business priorities with creative excellence.

Qualifications

• 6+ years of experience as a program manager or senior producer in a creative/marketing agency environment.
• Knowledge of creative and production processes across design, copywriting, video, and digital content; ability to anticipate operational needs.
• Excellent written and verbal communication; translate complex project requirements into clear, actionable plans.
• Comfortable prioritizing competing needs while keeping projects moving without sacrificing quality.
• Hands-on experience applying AI and automation in creative contexts (Claude experience a plus).
• Experience managing freelancers and budgets and working across time zones.
• Bachelor's degree in Business, Communications, Marketing, Project Management, or equivalent professional experience.

Responsibilities

• Own resource allocation across active tasks and projects using the team's capacity tracker.
• Manage the project Kanban board and daily team task list to keep work moving on schedule.
• Partner with project requestors early to align on goals, constraints, and success criteria.
• Translate requests into clear, actionable deliverables for the creative team.
• Review briefs prior to kickoff to confirm scope, timing, and resourcing are aligned.
• Build and maintain project timelines from kickoff through final delivery.
• Maintain deliverable trackers to ensure status visibility across stakeholders.
• Develop project estimates for incoming creative requests; track and reconcile budgets monthly.
• Maintain and expand the freelancer network for scalable resourcing.

Skills

Program management

Senior producer

Communication

AI in creative contexts

Remote collaboration

Budget management

Time management

Freelancer management

Education

Bachelor's degree or equivalent in related field

Tools

AI tools

Automation tools

Job description

LAZY BOY AGENCY is seeking a Creative Operations Manager to cover the Creative Operations lead during a temporary leave. You will own day-to-day tactical execution of creative projects across channels, from intake through delivery, coordinating with designers, writers, video producers, and marketers.

The role emphasizes operational rigor, attention to detail, and the ability to scale workflows with automation and AI-powered tools, while balancing business priorities with creative excellence.