Creative Operations Manager — Project Delivery Leader

Utah's Promise; Salt Lake City (UT); Hybrid; USD 62,000 - 75,000; Full time

Benefits offered by this job

Generous PTO

Flexible schedules

Competitive benefits package

Job summary

Utah's Promise is seeking an organized, collaborative Creative Operations Manager to lead the planning and coordination that keeps our marketing and communications team on track. You will take projects from request to delivery: building plans, setting timelines, coordinating people and vendors, managing approvals, and keeping leadership informed on status and capacity.

This is not a content creation role. Our writers, designers, and digital specialists create the work.

Qualifications

• Minimum 3–5 years of direct project management experience.
• Asana experience strongly preferred.
• Bachelor's degree in business, project management, communications, marketing, nonprofit management, or a related field; equivalent experience will be considered.

Responsibilities

• Lead project intake and prioritization: Capture and track all project requests in Asana and align priorities with the VP of Strategic Communications & Marketing.
• Build and own project plans: Create and maintain plans for marketing and communications projects, including scope, roles, dependencies, timelines, and approval paths.
• Keep work on track: Lead kickoffs, status meetings, and debriefs; monitor progress; and resolve risks or bottlenecks early.
• Manage schedules: Maintain content calendars, production schedules, and approval timelines across the team.
• Coordinate deliverables, logistics, and vendors: Manage the handoffs, logistics, and vendor relationships behind creative, digital, print, and event deliverables.
• Report on the portfolio: Own the marketing project dashboard in Asana and provide regular updates to leadership on status, risks, decisions needed, and team capacity.
• Improve processes: Develop and refine templates, workflows, and communication practices that make the team more efficient.
• Perform other duties as assigned, including project coordination support for other departments.

Skills

Project management

Communication

Attention to detail

Relationship building

Problem solving

Continuous improvement

Education

Bachelor's degree in business/related field

Tools

Asana

Job description

Utah's Promise is seeking an organized, collaborative Creative Operations Manager to lead the planning and coordination that keeps our marketing and communications team on track. You will take projects from request to delivery: building plans, setting timelines, coordinating people and vendors, managing approvals, and keeping leadership informed on status and capacity.

This is not a content creation role. Our writers, designers, and digital specialists create the work.