Creative Operations Manager - In-Store Campaigns

Chanel; New York (NY); On-site; USD 87,500 - 108,000; Full time

Benefits offered by this job

Wellbeing resources

Parental leave

Generous paid time off

401K

Healthcare offerings

Life insurance

Job summary

CHANEL is seeking a strategic Manager to join our Creative Operations team in New York. You will lead end-to-end campaign execution, coordinating across creative, marketing, production and global partners, and drive on-time delivery while maintaining brand standards.

The ideal candidate has 4–5 years of experience in creative operations, strong leadership, and a passion for beauty and in-store activations. This role requires onsite work in Midtown Manhattan and collaboration across multiple

Qualifications

• 4+ years of experience in creative operations or project management in luxury/beauty or agency environments.
• Strong leadership, communication, and relationship-building skills.
• Bachelor's degree in Marketing, Communications, Business, or related field.

Responsibilities

• Lead the end-to-end execution of campaigns, coordinating creative, marketing, production and global teams.
• Challenge briefs and processes to align with CHANEL's artistic vision and business goals.
• Oversee multi-project lifecycles, ensuring timely delivery, budget adherence, and quality.
• Develop and deploy in-store animation and POS campaigns with cross-team collaboration.
• Allocate resources and manage workloads to maximize productivity.

Skills

Project management

Leadership

Communication

Cross-functional teamwork

Education

Bachelor's degree

Job description

CHANEL is seeking a strategic Manager to join our Creative Operations team in New York. You will lead end-to-end campaign execution, coordinating across creative, marketing, production and global partners, and drive on-time delivery while maintaining brand standards.

The ideal candidate has 4–5 years of experience in creative operations, strong leadership, and a passion for beauty and in-store activations. This role requires onsite work in Midtown Manhattan and collaboration across multiple