Manager, Creative Operations

brobstongroup.com - Jobboard; New York (NY); On-site; USD 75,000 - 95,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking a Manager for Creative Operations in New York City. In this role, you will oversee end-to-end execution of marketing campaigns, ensuring alignment with brand strategies and delivering projects on time and budget. You will act as a central coordinator across teams, drive process improvements, and manage in-store activations.

The ideal candidate has at least 4 years of experience in creative operations and possesses strong leadership and communication skills. This position requires in-person presence in Midtown Manhattan at least three days a week.

Qualifications

• Minimum of 4 years' experience in creative operations, project management, or related field.
• Experience within luxury, beauty, or agency environments preferred.
• Ability to work onsite in Midtown Manhattan at least three days a week.

Responsibilities

• Lead planning, execution, and optimization of multiple concurrent campaigns.
• Act as central coordinator between creative, marketing, and external partners.
• Manage timelines, budgets, and quality control for complex projects.
• Spearhead development of in-store animation and POS campaigns.
• Develop year-over-year campaign analysis and reports.

Skills

Leadership skills

Strong communication

Project management

Organizational skills

Attention to detail

Problem-solving

Education

Bachelor’s degree in Marketing, Communications, Business

Job description

Summary

The Manager, Creative Operations will lead end-to-end execution of selected campaigns, ensuring alignment with global and local brand strategies and flawless delivery. This role coordinates across creative, marketing, production and global stakeholders, drives process improvements, and oversees in-store activations and point-of-sale initiatives. The position is based in Midtown Manhattan and requires a minimum of three days in-person office presence.

Responsibilities

• Lead planning, execution, and optimization of multiple concurrent campaigns from brief to delivery.
• Act as central coordinator between creative, marketing, production, global teams, and external partners.
• Manage timelines, budgets, quality control, and resource allocation for complex projects.
• Spearhead development and deployment of in-store animation and POS campaigns and support artistic direction for local events and digital initiatives.
• Develop year-over-year campaign analysis and reports to inform strategic planning and anticipate resourcing needs.
• Partner with the Group Director on PMO initiatives and implement tools and processes to improve team performance.

Requirements

• Minimum of 4 years' experience in creative operations, project management, or a related field, ideally within luxury, beauty, or agency environments.
• Proven leadership, strong communication, and relationship-building skills across cross-functional teams.
• Demonstrated experience managing large, high-impact campaigns and complex timelines.
• Exceptional organizational skills, attention to detail, and a proactive, solution-oriented approach.
• Bachelor’s degree in Marketing, Communications, Business, or related field.
• Based in the NY/Tri-State area and able to work onsite in Midtown Manhattan a minimum of three days per week.