Creative Operations Lead — Scale Workflows & Photography

Lagos, Inc.; Philadelphia (Philadelphia County); On-site; USD 140,000 - 190,000; Full time

Job summary

Lagos, Inc. in Philadelphia seeks a Director, Creative Operations to build and lead the operational infrastructure that enables the Brand Creative team to deliver exceptional work efficiently and at scale.

This role oversees end-to-end creative workflow, from intake, scoping and prioritization through resourcing, production, approvals and final delivery. The Director will drive accountability, manage photography operations across in-house and Bangkok resources, and partner with senior leadership

Qualifications

• 7–10+ years in creative operations or marketing operations with leadership experience.
• Experience leading complex creative workflows and teams across internal staff and external partners.
• Strong understanding of photography and content production workflows from planning to delivery.
• Proven ability to manage budgets, forecasting, spend tracking and approvals.
• Proficient with project-management tools; Asana experience preferred.
• Excellent communication and cross-functional collaboration skills.

Responsibilities

• Own the end-to-end Brand Creative workflow from intake to final delivery with clear ownership and timelines.
• Translate business priorities into actionable creative workflows and resource plans.
• Lead photography operations across in-house and Bangkok resources, scheduling and retouching.
• Manage the Creative department budget, spend forecasting and vendor/invoice processes.
• Partner with VP Brand Creative and cross-functional teams to align on priorities and timelines.
• Identify bottlenecks, scale processes and responsibly integrate AI tools where appropriate.

Skills

Creative operations

Project management

Resource management

Communication

Leadership

Process design

Tools

Asana

Job description

Lagos, Inc. in Philadelphia seeks a Director, Creative Operations to build and lead the operational infrastructure that enables the Brand Creative team to deliver exceptional work efficiently and at scale.

This role oversees end-to-end creative workflow, from intake, scoping and prioritization through resourcing, production, approvals and final delivery. The Director will drive accountability, manage photography operations across in-house and Bangkok resources, and partner with senior leadership