Director of Creative Operations & Production

LAGOS; Philadelphia (Philadelphia County); On-site; USD 150,000 - 210,000; Full time

Job summary

LAGOS, a luxury fashion and beauty brand, seeks a Director, Creative Operations to build and lead the operational infrastructure for the Brand Creative team. You will oversee end-to-end workflows—from intake and scoping to resourcing, production, approvals and delivery—ensuring clarity, accountability and on-time asset delivery.

This leadership role manages in-house and Bangkok-based photographers and a retoucher, partners with cross-functional teams, and drives process improvements, capacity

Qualifications

• 7–10+ years of experience in creative operations, project management, marketing operations or related field.
• Experience leading complex workflows and teams, including internal staff, freelancers, agencies, or international resources.
• Strong understanding of photography and content production workflows (planning, scheduling, retouching, approvals, delivery).
• Strong project, resource and capacity-management skills and ability to prioritize multiple workstreams.
• Experience managing department and/or project budgets with forecasting and invoicing.
• Familiarity with project-management tools; Asana preferred.
• Excellent communication, collaboration, judgment and problem-solving skills with cross-functional teams.

Responsibilities

• Own end-to-end Brand Creative workflow, from intake to final delivery, with clear ownership and timelines.
• Translate business priorities into actionable creative workflows and resource plans.
• Partner with leadership to drive accountability and prioritization across the team.
• Continuously improve processes, tools and ways of working for efficiency and scalability.
• Own the photography workflow across in-house and external resources, including planning and delivery.
• Directly manage in-house and Bangkok-based photographers/retouchers; set priorities and development goals.
• Coordinate with stakeholders to translate requirements into schedules and capacity allocations.
• Identify bottlenecks and scale tools and processes; support broader cross-functional initiatives.

Skills

Creative Operations

Project Management

Resource Management

Photography Workflows

Budget Management

Team Leadership

Cross-Functional

Tools

Asana

Job description

LAGOS, a luxury fashion and beauty brand, seeks a Director, Creative Operations to build and lead the operational infrastructure for the Brand Creative team. You will oversee end-to-end workflows—from intake and scoping to resourcing, production, approvals and delivery—ensuring clarity, accountability and on-time asset delivery.

This leadership role manages in-house and Bangkok-based photographers and a retoucher, partners with cross-functional teams, and drives process improvements, capacity