Creative Operations Lead - Remote, High-Volume Projects

GEHA Health; United States; Remote; USD 70,000 - 88,000; Full time

Benefits offered by this job

Health/Vision/Dental benefits

401(k) retirement plan

Paid Time Off

Tuition Assistance Program

Employee well-being program

Job summary

G.E.H.A is seeking a Creative Operations Coordinator to oversee marketing projects from intake through delivery. You will collaborate with Traffic, Growth Strategy, and Creative Services to ensure on-time, high-quality execution, while maintaining detailed documentation and proactive communication.

The role emphasizes organization, dashboard-driven oversight, and resource coordination. Ideal candidates have a Bachelor’s in a related field and 3+ years supporting creative teams in regulated

Qualifications

• Bachelor’s degree in Advertising, Communications, Marketing, or related field.
• 3 years of experience working with creative teams in a regulated environment.
• Strong organizational abilities to manage multiple projects, deadlines, and details.
• Clear and effective communication ensuring timely updates and collaboration across teams.
• Problem-solving mindset with a positive, solution-focused attitude.
• Ability to work independently with capable collaboration when needed.
• Proficiency with project management systems, especially Workfront.

Responsibilities

• Creates and manages proofing review cycles by assigning reviewers and driving approvals.
• Monitors task status and deadlines using dashboards and meetings; escalates risks as needed.
• Gathers and maintains documentation of key decisions, schedule changes, and updates.
• Reviews and validates project requests for completeness and viability with requestors.
• Converts approved requests into fully scoped projects with templates/workflows.
• Assigns personnel and allocates resources based on availability and skills.
• Uses reports and dashboards to provide visibility into status, workload, and performance.

Skills

Attention to detail

Project coordination

Communication

Workfront proficiency

Education

Bachelor’s degree in Advertising, Communications, Marketing

Tools

Workfront

Job description

G.E.H.A is seeking a Creative Operations Coordinator to oversee marketing projects from intake through delivery. You will collaborate with Traffic, Growth Strategy, and Creative Services to ensure on-time, high-quality execution, while maintaining detailed documentation and proactive communication.

The role emphasizes organization, dashboard-driven oversight, and resource coordination. Ideal candidates have a Bachelor’s in a related field and 3+ years supporting creative teams in regulated