Creative IT Help Desk Pro — Adobe CC & 10–7 Support

AV Squad; Los Angeles (CA); On-site; USD 33,062 - 39,950; Full time

Benefits offered by this job

Annual Bonus

Collaborative culture

Creative work environment

Job summary

A creative advertising agency is seeking an IT professional to join their team in Santa Monica, CA. The candidate should have 1-2 years of IT support experience, strong problem-solving and communication skills, and familiarity with Adobe Creative Cloud. This full-time role focuses on assisting creative users and involves providing both in-person and remote support. The position offers a collaborative environment and competitive hourly pay ranging from $24.00 to $29.00.

Qualifications

• 1-2 years of experience in IT support, ideally in an agency setting.
• Ability to lift 50 lbs.
• Strong willingness to learn about new systems.

Responsibilities

• Diagnose and resolve software and hardware issues.
• Provide support for Adobe Creative Cloud.
• Communicate solutions to users effectively.

Skills

IT support experience

Strong communication skills

Problem-solving skills

Familiarity with Adobe Creative Cloud

Tools

Windows

macOS

Job description

A creative advertising agency is seeking an IT professional to join their team in Santa Monica, CA. The candidate should have 1-2 years of IT support experience, strong problem-solving and communication skills, and familiarity with Adobe Creative Cloud. This full-time role focuses on assisting creative users and involves providing both in-person and remote support. The position offers a collaborative environment and competitive hourly pay ranging from $24.00 to $29.00.