CRE Loan Servicing & Relationship Coordinator

Meridian Bank; Pennsylvania; On-site; USD 45,000 - 65,000; Full time

Job summary

Meridian Bank is seeking an organized administrator to support the Commercial Real Estate Department, coordinating with staff and other departments and ensuring adherence to bank policies. You will assist with client servicing from loan settlements through life of loan and handle diverse admin tasks with a focus on accuracy and discretion.

Responsibilities include coordinating loan closings, maintaining client relationships with developers and investors, and providing external support for

Qualifications

• Ability to work in a fast-paced team environment.
• 5 years experience in a commercial real estate lending environment preferred.
• Notary Public (or the ability to become one).
• Strong computer skills (MS Office) and ability to adapt to new software systems.
• High degree of attention to detail with financial and legal documents.
• Knowledge of banking systems including primary databases and online systems.
• Ability to multitask.
• Strong customer service skills.
• Flexible approach to new assignments.

Responsibilities

• Provides service support to commercial real estate loan officers by assisting with all client servicing needs from preparing for loan settlements through life of loan with loan servicing.
• Performs diverse, advanced and confidential administrative support functions.
• Services internal and external customers with excellent customer service.
• Ensures compliance to government regulations and bank policies and procedures.
• Develops and maintains existing and new client relationships with commercial real estate developers and investors.
• External Customer support – provides external customer support for inbound servicing inquiries related to any of the client’s accounts.
• Coordinates closing of real estate loans, communicating with the commercial real estate loan officers, borrower, attorneys, title representatives, and construction consultants to assure the loan is closed and documented in accordance with the credit approval.
• Coordinates and analyzes construction loan advance requests and appropriate backup documentation as presented by the customer, including construction inspection reports, title bring downs, and other relevant construction documentation; focusing on construction related risk, budget adequacy, and adherence to loan documentation.
• Monitors loan portfolio and assists in reporting of various loan quality measurements including: reviewing insurance, monitoring interest reserves, document exceptions, financial information gathering, tickler system maintenance, and ongoing review of expiring loan extensions.
• Organizes and prepares loan files within bank’s repository for audit review. Ensures appropriate support is included for loan files per request in accordance with loan approval
• Demonstrates and promotes Meridian Bank’s Core Values: Our Partners, Our People, Our Bank and Our Communities
• Coordinates specific work tasks with other employees within the department as well as with other departments in order to ensure the smooth and efficient flow of information
• Abides by the current laws, organizational policies, procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place
• Communicates with management and coworkers in order to integrate goals and activities
• Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank’s compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.
• Other duties as assigned

Skills

Fast-paced teamwork

Notary

MS Office

Attention to detail

Banking systems

Multitasking

Customer service

Flexibility

Tools

MS Office

Banking software

Banking databases

Job description

Meridian Bank is seeking an organized administrator to support the Commercial Real Estate Department, coordinating with staff and other departments and ensuring adherence to bank policies. You will assist with client servicing from loan settlements through life of loan and handle diverse admin tasks with a focus on accuracy and discretion.

Responsibilities include coordinating loan closings, maintaining client relationships with developers and investors, and providing external support for