Loan Servicing Associate

Mosaic Partners; United States; Ibrido; USD 55.000 - 85.000; Tempo pieno

Descrizione del lavoro

Mosaic Partners seeks a Loan Servicing Associate to support monthly servicing and transaction processing for loan portfolios, including CLO and REPO investments. You will ensure timely payments, postings, and research ahead of payment dates, following investor guidelines, servicing agreements, and SLAs.

In a team of 8-10 professionals, you will collaborate across Investor Reporting, Asset Management, Treasury, and Technology to resolve issues, maintain data integrity, and drive scalable

Competenze

• 3 years of loan servicing experience, including at least 2 years of commercial real estate loan servicing for multiple sources/investors.
• Knowledge of CRE servicing within a cross-functional team: closing, boarding, billing, collections; docs, LOCs, reserves, UCC, liens; maturing loans and payoff.
• Working knowledge of CRE finance: loan types, property types, lenders.
• Experience with Enterprise! or equivalent large-scale loan servicing system.
• MS Office proficiency; experience using AI tools to improve efficiency, accuracy, and workflow automation.
• Strong analytical and problem-solving skills.
• Ability to manage competing priorities and meet deadlines.
• Strong written and verbal communication skills.
• Excellent attention to detail and customer service.
• Strong interpersonal skills to work across teams.

Mansioni

• Support monthly servicing and transaction processing for CLO and REPO investments.
• Ensure monthly payments, postings, and research ahead of payment dates are accurate and timely per guidelines and agreements.
• Collaborate with Investor Reporting, Asset Management, Treasury, and Technology to resolve issues and maintain data integrity.
• Partner with the Managing Director, Loan Administration, to scale processes, identify automation opportunities, and implement best practices.
• Strive to meet key performance indicators and service-level agreements.

Conoscenze

Loan servicing

CRE servicing

Cross-functional

Data integrity

MS Office

AI tools

Analytical thinking

Time management

Communication

Attention to detail

Formazione

BBA in Finance/Real Estate/Accounting

MBA

MBA CCMS

Strumenti

Enterprise!

AI tools

Descrizione del lavoro

Seeking a Loan Servicing Associate to support monthly servicing and transaction processing for loan portfolio, including collateralized loan obligation (CLO) and repurchase agreement (REPO) investments.

The Associate will ensure that monthly payments, postings, and research ahead of payment dates are completed accurately, on time, and in accordance with investor guidelines, servicing agreements, loan documents, internal controls, and service-level agreements.

Working within a team of 8-10 servicing professionals, this individual will collaborate with Investor Reporting, Asset Management, Treasury, and Technology to resolve issues, maintain data integrity, and support platform growth. The role will also partner with the Managing Director, Loan Administration, to build scalable processes, identify automation opportunities, implement best practices, and consistently meet key performance indicators.

QUALIFICATIONS

• 3 years of loan servicing experience, including at least 2 years of commercial real estate loan servicing supporting multiple capital sources or investors.
• Knowledge of commercial real estate servicing within a cross-functional team environment, including: Loan closing, boarding, billing, and collections | Loan documents and document management Letters of credit, reserves, UCC filings, and liens | Maturing loans and payoff processing.
• Working knowledge of commercial real estate finance, including loan types, property types, and real estate lenders.
• Experience with Enterprise! or a comparable large-scale loan servicing system.
• Intermediate to advanced Microsoft Office proficiency, with experience using AI tools to improve efficiency, accuracy, and workflow automation.
• Strong analytical and problem-solving skills.
• Ability to manage competing priorities and meet strict processing deadlines.
• Strong written and verbal communication skills.
• Excellent attention to detail, responsiveness, and commitment to customer service.
• Strong interpersonal skills and the ability to work effectively across teams.

Preferred Qualifications

• Bachelor of Business Administration in Finance, Real Estate, or Accounting.
• Master of Business Administration.
• Mortgage Bankers Association (MBA) CCMS Level I and/or Level II certification.

This role will be HYBRID in Dallas, TX.