Crane Service Technician- Level 1

American-Equipment; Gillette (WY); On-site; USD 52,000 - 86,000; Full time

Benefits offered by this job

Medical plan

Dental and Vision Insurance

Short-Term Disability

Long-Term Disability

Life and AD&D Insurance

401(k) Plan with 4% Match

Vacation and sick time

Relocation available

Job summary

American Equipment Holdings (AEH) is seeking an Experienced Crane Service Technician to join our Casper, WY team. The role covers field service, inspections, diagnostics, repairs, and installations on overhead cranes and hoists across multiple experience levels (Level 1 through Master).

Positions emphasize strong mechanical and electrical skills, safety, and clear customer communication. Relocation assistance is available for the right candidate.

Qualifications

• High school diploma or GED required; technical training or certifications preferred.
• Experience in crane service or industrial maintenance.
• Advanced mechanical and electrical troubleshooting skills.
• Ability to read and interpret technical manuals, schematics, and wiring diagrams.
• Strong communication and customer service skills.
• Valid driver’s license.
• Ability to work at heights and in industrial environments.

Responsibilities

• Performs inspections, maintenance, and repairs on overhead cranes and hoists in accordance with OEM manuals and OSHA standards.
• Troubleshoots and repairs uncommon brake systems and motor control components.
• Rigs up and installs new crane and hoist equipment with proper safety procedures.
• Mentors and supports junior technicians and communicates effectively with customers.
• Maintains detailed service records and documentation.

Skills

Mechanical troubleshooting

Electrical troubleshooting

VFDs knowledge

PLC programming

Customer communication

Driver's license

Education

High school diploma or GED

Associate’s degree or vocational training

Tools

Reading schematics

Job description

Description

American Equipment Holdings (AEH), is one of the leading overhead crane solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy – take care of our customers and take care of our people.

Position Summary

We are seeking Experienced Crane Service Technician to join our team in the Casper, WY area. We hire and develop technicians across multiple experience levels (Level 1 through Master level). This advanced-level position is ideal for experienced technicians with strong mechanical and electrical skills. You will be responsible for performing complex inspections, diagnostics, repairs, and installations on overhead cranes and hoists, including systems with advanced auxiliary components. Advancement is based on demonstrated skills, experience, performance, and certifications. Technicians at all levels perform field service, repairs, and inspections on overhead cranes, hoists, and related lifting equipment.

Level 2 – Service Technician

• Performs inspections, maintenance, and repairs on overhead cranes and hoists in accordance with OEM manuals and OSHA standards.
• Services 3-motion cranes equipped with VFDs (no encoder) or contactor controls, including 5-speed pendants or radio remotes.
• Troubleshoots and repairs uncommon brake systems (e.g., Whiting SESA and Magnetek thruster brakes).
• Demonstrates solid understanding of AC control circuits, including Ohm’s Law and voltage drop calculations.
• Troubleshoots and repairs contactor-based motor control systems.
• Rigs up and installs new crane and hoist equipment using proper safety and mechanical procedures.
• Diagnoses mechanical components including wheels, bearings, and reducers.
• Identifies and understands crane control components in hoist and bridge panels.
• Communicates clearly and professionally with customers regarding repair plans, troubleshooting steps, and required parts.
• Maintains accurate service records and documentation while strictly following all safety procedures and company policies.

Level 3 –Service Technician

• Works on complex 3-motion cranes with auxiliaries such as roto hooks, encoder closed-loop systems, exotic brakes, and all brake types.
• Demonstrates advanced knowledge of Variable Frequency Drives (VFDs).
• Troubleshoots and repairs uncommon brake systems (e.g., Whiting SESA and Magnetek thruster brakes).
• Assists in project estimating (scope, labor, and parts requirements).
• Explains AC control circuit principles, including Ohm’s Law and voltage drop.
• Diagnoses mechanical systems (wheels, bearings, reducers) and supports basic operation of vacuum lifters, magnets, and load rotators.
• Rigs and installs new cranes and hoists.
• Mentors and supports junior technicians.
• Communicates effectively with customers and maintains detailed service documentation.

Level 4 / Master – Service Technician

• Strong knowledge of AC/DC theory with proven ability to troubleshoot 480VAC 3-phase motor control systems.
• Experienced with Variable Frequency Drives (VFDs) and PLC programming.
• Minimum 2 years of hands-on electro-mechanical maintenance experience (or equivalent military experience).
• Preferred: Associate’s degree or equivalent vocational training.
• High aptitude for both electrical and mechanical work environments with strong familiarity of mechanical and electrical equipment.
• Capable of leading complex repairs, installations, and troubleshooting across all crane systems while mentoring technicians and interfacing professionally with customers.

Qualifications

• High school diploma or GED required; technical training or certifications preferred.
• Experience in crane service or industrial maintenance.
• Advanced mechanical and electrical troubleshooting skills.
• Ability to read and interpret technical manuals, schematics, and wiring diagrams.
• Strong communication and customer service skills.
• Valid driver’s license.
• Ability to work at heights and in industrial environments.

Benefits

• Three Medical Plan offerings through Cigna
• FSA & HSA options
• Dental and Vision Insurance
• Short-Term & Long-Term Disability
• Life and AD&D Insurance
• 4% 401(k) Match
• Vacation time and 56 hours front loaded sick time
• Company-provided PPE
• Ongoing training and development opportunities
• Relocation available

American Equipment Holdings is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.