Crane Service Technician – Level 3

American Equipment HR LLC; Washington; On-site; USD 61,000 - 80,000; Full time

Benefits offered by this job

Medical plan (Cigna)

FSA/HSA options

Dental & Vision Insurance

Disability insurance

Life and AD&D Insurance

401(k) match

Paid time off

Relocation assistance

PPE provided

Training & development

Job summary

American Equipment Holdings (AEH) is seeking Advanced Crane Service Technicians to join our team in the Pacific, WA area. The role spans Level 3 through Master level, focusing on complex inspections, diagnostics, repairs, and installations on overhead cranes and hoists with advanced components.

Level 3 emphasizes sophisticated 3-motion cranes, advanced VFDs, and customer-facing service documentation, with mentoring for junior staff.

Qualifications

• High school diploma or GED; technical training or certifications preferred.
• Experience in crane service or industrial maintenance.
• Advanced mechanical and electrical troubleshooting skills.

Responsibilities

• Perform complex inspections, diagnostics, repairs, and installations on overhead cranes.
• Rigs and installs new cranes and hoists; supports complex repairs.
• Mentors junior technicians and communicates with customers; maintains service documentation.
• Troubleshoot AC control circuits and 480VAC 3-phase motor control systems; work with VFDs and PLCs.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Reading schematics

Customer service

Driver's license

Education

High school diploma or GED

Associates degree or vocational training

Technical certifications

Job description

American Equipment Holdings (AEH) , is one of the leading overhead crane solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy - take care of our customers and take care of our people.

Position Summary

We are seeking Advanced Crane Service Technicians to join our team in the Pacific, WA area. We hire and develop technicians across multiple experience levels (Level 3 through Master level). This advanced-level position is ideal for experienced technicians with strong mechanical and electrical skills. You will be responsible for performing complex inspections, diagnostics, repairs, and installations on overhead cranes and hoists, including systems with advanced auxiliary components. Advancement is based on demonstrated skills, experience, performance, and certifications. Technicians at all levels perform field service, repairs, and inspections on overhead cranes, hoists, and related lifting equipment.

Level 3 -Service Technician

• Works on complex 3-motion cranes with auxiliaries such as roto hooks, encoder closed-loop systems, exotic brakes, and all brake types.
• Demonstrates advanced knowledge of Variable Frequency Drives (VFDs).
• Troubleshoots and repairs uncommon brake systems (e.g., Whiting SESA and Magnetek thruster brakes).
• Assists in project estimating (scope, labor, and parts requirements).
• Explains AC control circuit principles, including Ohm's Law and voltage drop.
• Diagnoses mechanical systems (wheels, bearings, reducers) and supports basic operation of vacuum lifters, magnets, and load rotators.
• Rigs and installs new cranes and hoists.
• Mentors and supports junior technicians.
• Communicates effectively with customers and maintains detailed service documentation.

Level 4 / Master - Service Technician

• Strong knowledge of AC/DC theory with proven ability to troubleshoot 480VAC 3-phase motor control systems.
• Experienced with Variable Frequency Drives (VFDs) and PLC programming.
• Minimum 2 years of hands-on electro-mechanical maintenance experience (or equivalent military experience).
• Preferred: Associates degree or equivalent vocational training.
• High aptitude for both electrical and mechanical work environments with strong familiarity of mechanical and electrical equipment.
• Capable of leading complex repairs, installations, and troubleshooting across all crane systems while mentoring technicians and interfacing professionally with customers.

Qualifications

• High school diploma or GED required; technical training or certifications preferred.
• Experience in crane service or industrial maintenance.
• Advanced mechanical and electrical troubleshooting skills.
• Ability to read and interpret technical manuals, schematics, and wiring diagrams.
• Strong communication and customer service skills.
• Valid driver's license.
• Ability to work at heights and in industrial environments.

Benefits

• Three Medical Plan offerings through Cigna
• FSA & HSA options
• Dental and Vision Insurance
• Short-Term & Long-Term Disability
• Life and AD&D Insurance
• 4% 401(k) Match
• Vacation time and front loaded sick time
• Company-provided PPE
• Ongoing training and development opportunitiesRelocation available

American Equipment Holdings is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Compensation details: 44-58 Hourly Wage