Crane Service Technician

American-Equipment; Greenville (SC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical Plan through Cigna

FSA & HSA options

Dental and Vision Insurance

Short-Term & Long-Term Disability

Life and AD&D Insurance

4% 401(k) Match

Vacation time and front loaded sick

Job summary

American Equipment Holdings (AEH) is seeking Crane Service Technicians from Level 1 to Master level to join our team. You will perform complex inspections, diagnostics, repairs, and installations on overhead cranes and hoists at customer sites.

Levels 3 and 4 require advanced knowledge; mentoring junior technicians and ensuring clear communication with customers are essential. Relocation may be available for the right candidate.

Qualifications

• High school diploma or GED; technical training or certifications preferred.
• Experience in crane service or industrial maintenance.
• Advanced mechanical and electrical troubleshooting skills.
• Ability to read manuals, schematics, and wiring diagrams.
• Valid driver’s license; ability to work at heights and in industrial environments.

Responsibilities

• Perform inspections, diagnostics, repairs, and installations on overhead cranes and hoists.
• Field service, repairs, and inspections on cranes and related lifting equipment.
• Lead complex repairs and mentor junior technicians as needed.
• Maintain thorough service documentation and communicate with customers.

Skills

Strong mechanical skills

Strong electrical skills

Reading schematics and wiring diagrams

Education

High school diploma or GED

Associate’s degree or vocational training (preferred)

Tools

VFDs

PLC programming

Job description

Description

American Equipment Holdings (AEH), is one of the leading overhead crane solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy – take care of our customers and take care of our people.

Position Summary

We are seeking Crane Service Technicians to join our team. We hire and develop technicians across multiple experience levels (Level 1 through Master level). This advanced-level position is ideal for experienced technicians with strong mechanical and electrical skills. You will be responsible for performing complex inspections, diagnostics, repairs, and installations on overhead cranes and hoists, including systems with advanced auxiliary components. Advancement is based on demonstrated skills, experience, performance, and certifications. Technicians at all levels perform field service, repairs, and inspections on overhead cranes, hoists, and related lifting equipment.

Level 3 –Service Technician

• Works on complex 3-motion cranes with auxiliaries such as roto hooks, encoder closed-loop systems, exotic brakes, and all brake types.
• Demonstrates advanced knowledge of Variable Frequency Drives (VFDs).
• Troubleshoots and repairs uncommon brake systems (e.g., Whiting SESA and Magnetek thruster brakes).
• Assists in project estimating (scope, labor, and parts requirements).
• Explains AC control circuit principles, including Ohm’s Law and voltage drop.
• Diagnoses mechanical systems (wheels, bearings, reducers) and supports basic operation of vacuum lifters, magnets, and load rotators.
• Rigs and installs new cranes and hoists.
• Mentors and supports junior technicians.
• Communicates effectively with customers and maintains detailed service documentation.

Level 4 / Master – Service Technician

• Strong knowledge of AC/DC theory with proven ability to troubleshoot 480VAC 3-phase motor control systems.
• Experienced with Variable Frequency Drives (VFDs) and PLC programming.
• Minimum 2 years of hands-on electro-mechanical maintenance experience (or equivalent military experience).
• Preferred: Associate’s degree or equivalent vocational training.
• High aptitude for both electrical and mechanical work environments with strong familiarity of mechanical and electrical equipment.
• Capable of leading complex repairs, installations, and troubleshooting across all crane systems while mentoring technicians and interfacing professionally with customers.

Qualifications

• High school diploma or GED required; technical training or certifications preferred.
• Experience in crane service or industrial maintenance.
• Advanced mechanical and electrical troubleshooting skills.
• Ability to read and interpret technical manuals, schematics, and wiring diagrams.
• Strong communication and customer service skills.
• Valid driver’s license.
• Ability to work at heights and in industrial environments.

Benefits

• Three Medical Plan offerings through Cigna
• FSA & HSA options
• Dental and Vision Insurance
• Short-Term & Long-Term Disability
• Life and AD&D Insurance
• 4% 401(k) Match
• Vacation time and front loaded sick time
• Company-provided PPE
• Ongoing training and development opportunities
• Relocation available

American Equipment Holdings is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.