Crane Inspection & Dispatch Coordinator - On-Site

Wolter, Inc.; Indianapolis (IN); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan with company match

Life Insurance

Disability Insurance

Paid Time Off

Uniforms for Technicians

Tool Subsidies

Job summary

Wolter, Inc. is seeking a Crane Inspection Coordinator in Indianapolis to manage the Crane Inspection Program and support the service dispatch team.

This on-site role requires coordinating field technicians, maintaining records, and ensuring timely job completion while communicating schedule changes to customers. The successful candidate will possess strong organizational and communication skills, with a focus on accuracy and reliability in a fast-paced environment that serves multiple

Qualifications

• Ability to organize and manage multiple priorities.
• Demonstrated potential to grow into supervisory or lead roles in service dispatch.
• Excellent telephone and customer service techniques.
• Strong computer proficiency with typical business software.
• Commitment to company vision and mission.

Responsibilities

• Maintain all crane inspection records to ensure accuracy and currency.
• Monitor workflow for the regional service dispatch team and ensure timely completion of jobs.
• Respond to calls from customers, roadmen, vendors and internal staff.
• Keep customers informed of schedule changes and updates.
• Issue repair orders for maintenance and order necessary parts.
• Issue purchase orders to vendors for non-parts purchases.
• Expedite items on purchase orders through vendors and coordinate with Parts for on-time parts receipt.
• Review Open Order Analysis weekly to keep jobs on schedule and billed promptly.
• Enter CI contracts and machine line cards; update records.
• Schedule and dispatch field service technicians.
• Process and post all outside repair invoices.
• Back-up dispatching or assisting road technicians as needed.
• Back-up the creation of work orders for closeout if required.
• Execute projects as assigned by Service Manager.

Skills

Organizational skills

People leadership potential

Telephone etiquette

Computer proficiency

Commitment to vision

Job description

Wolter, Inc. is seeking a Crane Inspection Coordinator in Indianapolis to manage the Crane Inspection Program and support the service dispatch team.

This on-site role requires coordinating field technicians, maintaining records, and ensuring timely job completion while communicating schedule changes to customers. The successful candidate will possess strong organizational and communication skills, with a focus on accuracy and reliability in a fast-paced environment that serves multiple