Crane Inspection & Dispatch Coordinator

Wolter; Louisville (KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan with company match

Life Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

Critical Illness and Accident Coverage

Pet Insurance

Flexible Spending Account

Employee Assistance Program

Tool Loans and Tool Insurance

Uniforms for Technicians

Safety Boots and Glasses Subsidies

Paid Time Off and Holidays

Job summary

Wolter, Inc. is seeking a Crane Inspection Coordinator to manage the Crane Inspection Program at our Louisville location, with potential work at Indianapolis and Dayton.

You will support the service department, dispatch field techs, process invoices, and ensure timely maintenance and parts orders. The role emphasizes organizational skill, customer service excellence, and the ability to grow into a lead role within the service dispatch team.

Qualifications

• Ability to organize and manage multiple priorities.
• Demonstrates potential to grow into supervisory or lead role in service dispatch.
• Excellent telephone and customer service techniques.
• Strong computer proficiency.
• Commitment to company vision and mission.

Responsibilities

• Maintain all crane inspection records, ensuring accuracy and currency.
• Assist in monitoring workflow for the regional service dispatch team; ensure all jobs are completed as required.
• Respond to calls from customers, roadmen, vendors and internal staff.
• Inform customers of schedule changes and coordinate accordingly.
• Issue repair orders for new or scheduled maintenance and order parts as needed.
• Issue purchase orders to vendors for non-parts purchases and expedite orders.
• Review Open Order Analysis weekly to keep jobs on schedule and invoiced promptly.
• Data entry for CI contracts, machine line cards and updates.
• Schedule and dispatch all field service technicians assigned to you.
• Process and post outside repair invoices.
• Backup dispatching or assisting road technicians when needed.
• Backup work orders for closeout if required.
• Perform projects as directed by Service Manager.

Skills

Organizational skills

Multitasking

Customer service

Telephone skills

Computer proficiency

Growth potential

Job description

Wolter, Inc. is seeking a Crane Inspection Coordinator to manage the Crane Inspection Program at our Louisville location, with potential work at Indianapolis and Dayton.

You will support the service department, dispatch field techs, process invoices, and ensure timely maintenance and parts orders. The role emphasizes organizational skill, customer service excellence, and the ability to grow into a lead role within the service dispatch team.